Security Officer Dispatcher

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatcher in Rapid City, SD , you will serve and safeguard clients in a range of industries such as Utilities, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic utilities location. In this role, you will monitor activity, coordinate communications, manage access-related information, and help respond to security-related concerns with professionalism and care. This opportunity is ideal for someone who values teamwork, integrity, and strong customer service while contributing to a reliable, people-first environment.

Position Type: Part Time

Pay Rate: $19.59 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients and visitors by following site-specific procedures, answering calls, and supporting security-related dispatch operations in a professional manner.
• Monitor radio, phone, alarm, and/or electronic communications systems, and coordinate the timely relay of information to on-site personnel, supervisors, and/or emergency responders as appropriate.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, documenting activity and maintaining accurate dispatch logs, reports, and status updates.
• Support security-related operations at a utility location by tracking personnel activity, prioritizing incoming requests, and helping to coordinate response activities according to post orders and established protocols.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: