Security Officer Dispatch

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch in Rapid City, SD , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch professional with Allied Universal at a commercial real estate location, you will monitor activity, coordinate responses to security-related concerns, support access and alarm communications, and provide outstanding customer service. This role offers the chance to work with a team that values agility, reliability, innovation, and integrity while helping to support a welcoming environment for tenants, visitors, and staff.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by following site-specific procedures, handling calls for assistance, and supporting security-related communications from the dispatch post.
• Monitor radios, phones, cameras, alarms, and other building systems to receive reports, document activity, and relay information to on-site personnel and/or emergency contacts as appropriate.
• Respond to incidents, maintenance concerns, and critical situations in a calm, problem-solving manner by dispatching the appropriate personnel, gathering relevant details, and maintaining clear communication throughout the event.
• Support daily operations at the location by maintaining accurate logs, preparing incident-related reports, and helping to coordinate access issues, after-hours activity, and other routine and urgent requests.
• Conduct regular and random patrol support activities through remote monitoring of the business and perimeter, noting unusual conditions and communicating observations to on-site personnel for follow-up.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: