Customer Service Representative

Customer Service Representative

Position Title: Customer Service Representative

Client: Medical/Healthcare

Duration: 6 months contract (Extension/Conversion based on performance)

Location: Lake Mary, Florida 32746 (Onsite)

Pay Range: $20/hr. - $22/hr.

Responsibilities:

• Receive inbound calls from customers for supply orders or customer support
• Responsible for sustaining call center expectations
• Maintain patient records and verifies account accuracy
• Responsible for maintaining patient reorder compliance cases
• Maintains patient records and verifies account accuracy

Required Qualifications:

• High School diploma or equivalent
• Minimum of one year of Customer Service experience

Preferred Qualifications:

• 2-3 years working in a call center environment
• Spanish Speaking Preferred
• Capability of typing 40 wpm

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.