Capacity Manager - Cloud Architect and Advisory Team

Hybrid Role Location: Newtown Square, PA - Houston, TX - Chicago, IL - Alpharetta, GA. Hybrid is 3 days a week onsite, 2 days a week remote. Purpose and Objectives: The candidate will act as a primary point of contact for resource management within the CAA team. They will work with the market unit CAA Managers within their region of assignment and triage deals to CAA’s based on availability, skills and previous experience. Expectations and Tasks: Opportunity Management and Capacity Management. Check the status for qualification criteria and check for technical questions. Collate all incoming requests in a dashboard and gather details from sales. Work with MU Sales Leaders and MU CAA Manager for prioritization of the opportunities. Monitoring CAA utilization and workload. Mitigating resource concerns by reallocating resources. Organize daily/weekly meetings where details of open opportunities and available capacity should be discussion. Be the single point of contact to handle queries on opportunity assignment and progress. Provide regular reporting to CAA management on workload distribution. Education and Qualifications / Skills and Competencies: Very high proficiency in MS Excel and other reporting tools. Expertise in Excel Programming using VBA Excellent communication skills, organizational skills, attention to detail, and the ability to handle simultaneous tasks and projects in a fast-paced environment. Ability to handle sensitive and confidential information appropriately. Bachelor’s degree, Business Administration required from an accredited university. Fair understanding of SAP technologies. English Language proficiency. Any other language would be an asset. Work Experience: 5 years of experience in resource management, project management, business analyst, data analyst. Experience working for an enterprise software and/or services vendor necessary. Compensation Range Transparency: SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 91600-205700 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. #J-18808-Ljbffr SAP Belgium NV/SA