Customer and Product Consultant I

Cheers to a Beer & Spirits Career!!

Join the team that has been recognized by both USA Today and The Dallas Morning News as a Top Workplace!

The fact that you landed here indicates you are looking for a better workplace. Maybe you feel unappreciated, and you are tired of being treated like just another employee. When you join our team you become part of the Andrews family, a place where you are valued and respected.

Schedule: Monday - Friday.

We invest in our team members and are dedicated to their success and well-being by offering:

• Weekly Pay, Every Friday!
• Health, Dental, & Vision insurance
• Paid Vacation & Sick Time
• 401k with Company Match (FREE Money!!)
• Nike™ Branded Uniforms

And yes, you will receive f ree Beer throughout the year! (Root beer to those under 21 years old.) After all, you will be working for an award-winning BEER & Spirits distributor, and we want you to enjoy the brands you already love like Modelo, Coors, Miller Lite, Corona, Heineken, Blue Moon, Shiner, Sam Adams, Dos Equis, Revolver, Lakewood, Rahr, Truly, Topo Chico, Twisted Tea, Pacifico, and many more!!

And for those who enjoy spirits, Andrews is now distributing some of the top brands within the Spirits category such as Buffalo Trace, Fireball, Southern Comfort, Corazon, Wheatley, Seagram's, Canadian Mist, and other Whiskey, Rum, Vodka, Gin, Brandy, Cognac, and Tequila brands!

Here's more of what you will do...


A Customer and Product Consultant can be expected to perform the following tasks in this role as a routine part of their job:

Customer, Product Pricing and Promotions 40%

• Creates and maintains customer and product portfolios.
• Maintains and audits product pricing and promotions.
• Sets up and maintains frontline prices and monthly promotions by premise type, geo area and sales channel as well as supplier laid-in costs.
• Assists in general price increase.
• Tracks and executes customer and product quarter-end changes.
  
  • Reviews customer portfolio to understand which fields require a quarter-end change, including schedule and routing changes.
  • Reviews product data to fully understand which product fields require a quarter-end change.
  • Tracks request changes throughout quarter.
  • Implements quart-end change requests.
• Submits National Accounts pricing contracts and new item execution into eoStar.
• Submits frontline and promotion pricing to all National Accounts monthly whether by excel spreadsheet or vendor portal.
• Researches to determine which promotion level (QD) the National Account will buy to ensure the correct price is submitted.
• Works closely with the National Account Managers and National Account representatives to service model, outlining step by step procedures for price submissions to ensure price realization at market.
• Assists Accounts Payable team with supplier laid-in costs discrepancies by researching supplier costs.
• Communicates with Brand team and supplier to determine correct costs.
• Updates eoStar as applicable.
• Participates in other department projects and initiatives as required.

Pricing Communication (30%)

• Communicates pricing to the Sales and Brand teams, retailers and suppliers via price letters, bridge buy guides, cheat sheets and new item letters.
• Maintains and updates price letters by geo area, premises, and sales channel to ensure Sales and Brand teams have accurate pricing to communicate to retail partners.
• Provides price letters to retail partners and suppliers as requested.
• Creates and maintains new item letters for all products capturing product attributes, price, promotion, UPC data and visuals for Sales and Brand teams, and retail partners.
• Creates and communicates price changes, product logs and Can Sell reports.
  
  • Maintains and publishes products and pricing logs on BrewView.
  • Communicates Product Can and Cannot Sell report to Sales, Brand and Distribution Center teams on a weekly basis.
  • Creates and publishes price change posts on BrewView.
• Creates and maintains retail price lists for Sales team shelf tag creation.
• Communicates general price increase prices.

Data Maintenance and Integrity (20%)

• Creates, maintains and audits customer and product files including all customer and product attributes.
• Ensures all customer and product attributes are up to date and product is approved on TABC website.
• Creates, maintains and audits all relevant product records including supplier, brand, family and package records.
• Creates, maintains and audits all relevant customer records including sales channels, TABC license permits, customer flags, Nielsen and TDLinx data.

Reporting (10%)

• Creates and runs ad hoc account, activity and project performance reports on a weekly, monthly and as needed basis.

This is a multi-level role; role level varies by experience, expertise/knowledge, and complexity of assigned product pricing data and communication. Here at Andrews, we always step outside of our normal responsibilities to assist each other and effectively care for Customers.

This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role's primary work tasks.


Capabilities

A Customer and Product Consultant has a greater opportunity to succeed if they can develop and master the following job-related capabilities and KSAs:

Knowledge

• Accounting Principles
• Analysis and Reasoning Principles
• Andrews Business, Structure and Workflow
• Andrews Portfolio
• Beer, Spirits and Distribution Industry
• Business Acumen
• Beverage Retail Business
• Competitive Portfolios
• Customer Service Principles
• DFW and Corpus Christi Geographic Area
• Merchandising Literacy
• Pricing Management
• Project Management Process
• Quality Standards
• Retail Channels and Strategies
• Selling Principles
• Supplier Expertise
• Syndicated Data
• TABC Guidelines

Skills & Abilities

• Ability to Collaborate in a Team Environment
• Ability to Draw Insights from Data
• Ability to Use Accounting Software Efficiently
• Ability to Draw Insights from Data
• Ability to Interpret and Applying Business/Financial Data
• Ability to Solve Problems and Develop Potential Solutions
• Ability to Work Steadily at a Fast Pace to Meet Time Schedules and Deadlines
• Analytical Thinking and Problem-Solving Skills
• Attention to Detail Skills
• Collaboration Skills
• Communication and Interpersonal Skills
• Customer Service Skills
• Gathering, Interpreting and Applying Business/Financial Data
• Organizational skills
• Proficient MS Office Suite Skills
• Project Management Skills
• Team Building and Collaboration Skills
• Technical Aptitude/Computer/iPad Skills
• Time Management and Prioritization Skills

Qualifications

A qualified candidate for the Customer and Product Consultant role should satisfy the expectations (Experience and Education) below:

Required

• Two Plus Years Accounting and/or Finance Experience
• Advanced MS Office (Excel) Experience; VLOOKUP, Advanced Formulas, External Data Connections, PowerPivot, PowerQuery, Macros
• Must be Detail Oriented, Have Strong Analytical and Organizational Skills and Have the Ability to Work in a Fast-paced Work Environment
• High School Graduate with some Business, Marketing or Other Related Field College Education
• Good Understanding of the Sales Industry
• Proven Technical Aptitude; Ability to Learn New Technologies and Acquire Technical Skills

Preferred

• Bachelor's Degree in Finance, Accounting, Economics or Related Field
• Previous Distribution Experience
• Previous Data Management and/or Data Entry Experience
• Strong Analytical Skills
• Advanced Communication Skills
• Advanced Technical Skills; Experience Working with Varied Systems, Applications, etc.

DISCLAIMER

Andrews Distributing Company of North Texas, LLC (the company) reserves the right to revise this job description at any time. This job description does not constitute a contract of employment; the company and employee may exercise its employment-at-will rights at any time. Employees must be able to perform the essential functions of the position satisfactorily; if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
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