Salon Guest Services Receptionist

Job Description

Job Description

Position overview: We are seeking a polished, personable, and highly organized Guest Service Receptionist for a part-time position at Salon Evangelene to be the first and last impression of our salon. This role is ideal foe someone who thrives in a fast paced, hospitality focused environment and takes pride in delivering exceptional service wit warmth, efficiency and attention to detail.

Key responsibilities:

• Greet every guest wit hgenuine warmth and professionalism
• Manage phone calls, Service Provider schedules, appointment flow and in-person check-ins
• Educate guests on service, retail products, promotions and loyalty programs
• Process transactions accurately and efficienty
• Maintain a clean, organized and welcoming front desk and retail area
• Anticpate guest needs and resolve concerns with grace and confidence
• Uphold Salon Evangelene's standards, culture and brand value

Qualifications

• Previous experience in customer service, hospitality or front desk roles preferred
• Strong Communication and interpersonal skills
• Professional apperance and positive attitude
• Highily organized, detail-oriented and dependable
• Ability to multi-task and stay calm in a fast paced environment
• Comfortatble with computers and talking to guests in-person and on the phone
• Availabilty for 3 evenings until 10pm and EVERY Saturday (Wednesday, Fridays and Sundays OFF

What We Offer:

• Competitive hourly pay + performance incentives
• Supportive Team-oriented culture
• Ongoing education and growth opportunities
• A beautiful, professional work environment
• Opportunity to grow within a well-established, respected salon