CASE MANAGER

Job Description

Job Description

Make a Difference Every Day
Case Manager

Boston, Massachusetts - Outside the Lines Studio
Full-Time

$23.65/hour
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD) , we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated professionals who want to make a difference by helping individuals access resources, achieve recovery goals, and build more independent lives. As a Case Manager with the OTL team, you'll play a vital role in connecting people to the services and supports they need to thrive.

About Resources for Human Development

Resources for Human Development (RHD) is dedicated to improving lives through person-centered services and supports. Our team works alongside individuals, families, and communities to promote recovery, independence, inclusion, and overall well-being through compassionate, high-quality care.

Why Join Our Team?Competitive Pay & Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Professional Development Opportunities
• Ongoing Training and Education
• Leadership Development Programs
• Career Advancement Opportunities
• Experience Working Across Multiple Service Systems
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Support Individuals in Achieving Recovery Goals
• Connect People to Critical Community Resources
• Advocate for Participant Needs
• Strengthen Community Inclusion and Independence
• Partner with Families and Service Providers
• Join a Mission-Driven Organization

What You'll Do

As a Case Manager , you will:

• Collaborate with multidisciplinary teams to provide holistic, person-centered services
• Assist in the development, implementation, and review of recovery and treatment plans
• Connect participants with community resources, benefits, and support services
• Build and maintain relationships with community agencies and service providers
• Deliver community-based services focused on recovery, education, and community integration
• Transport participants to appointments and services as needed
• Advocate for participants to access necessary medical, behavioral health, housing, and social supports
• Complete assessments, service documentation, and reports in compliance with regulatory requirements
• Monitor progress toward goals and support plan implementation
• Maintain accurate records in accordance with organizational, funder, and regulatory standards
• Identify service gaps and recommend solutions to improve participant outcomes
• Perform additional duties as assigned

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Organized
✔ Professional
✔ Team-Oriented
✔ Service-Focused
✔ Adaptable
✔ Strong Communicator
✔ Committed to Helping Others

Qualifications

Required

• High School Diploma or equivalent
• Minimum two (2) years of experience supporting individuals in behavioral health, addiction recovery, or IDD services
• Valid driver's license and reliable vehicle with required insurance
• Intermediate computer proficiency, including Microsoft Word, Excel, and data entry systems
• Ability to pass required background screenings, including FBI clearance if applicable
• Strong communication, organizational, and problem-solving skills
• Ability to collaborate effectively with participants, families, and community partners
• Ability to multitask and remain focused in a dynamic environment
• Ability to work effectively within a team environment
• Familiarity with writing progress notes and service documentation

Preferred

• Bachelor's Degree in Human Services or a related field
• Minimum one (1) year of case management experience
• Experience supporting individuals with intellectual and developmental disabilities (ID/DD)
• Familiarity with creative arts-based programming
• Knowledge of behavioral health, IDD services, and crisis intervention
• Positive Behavioral Supports (PBS) knowledge and experience
• Understanding of state and federal regulatory requirements

Certifications

• CPR and First Aid Certification preferred (training provided upon hire)
• PAC Certification preferred (training provided upon hire)
• Medication Administration Certification preferred (training provided upon hire)

Schedule

• Full-Time
• Combination of office-based and community-based work
• Travel throughout the service area required
• Participation in trainings, meetings, and program activities as needed

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to bend, stand, reach, walk, and drive as needed
• Ability to work in office and community-based settings
• Ability to use standard office equipment and computer applications
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you're looking for meaningful work where your advocacy, compassion, and commitment to helping others can make a lasting impact, we encourage you to apply today.

Join our team and become the reason someone has a better day.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium, Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.