Head of Technical Support Engineering - AI/ML
Weights & Biases
Weights & Biases in Bellevue, Washington, is looking for a Manager of Technical Support Engineering to lead a high-performing team delivering exceptional experiences for users. The role involves coaching support engineers while ensuring quality service and continuous process improvement. The ideal candidate will have 4+ years of experience managing tech support teams, strong technical skills in AI/ML, and the ability to build cross-functional relationships. #J-18808-Ljbffr Weights & Biases
$300k
Member of Technical Staff - Pretraining Infrastructure | AI Foundation Models Compensation: $300,0... ...language simultaneously. The engineering team consists of... ...efficiency Build infrastructure supporting multimodal workloads,... ...building or modifying ML training runtimes from...SuggestedRelocation$198k - $264k
...The Essential Cloud for AI™. Built for pioneers by... ...performance with deep technical expertise to accelerate... ...experience. This team supports the infrastructure that... ...internal and customer engineering teams, offering valuable... .... Familiarity with AI/ML workloads, cluster utilization...SuggestedPermanent employmentTemporary workCasual workWork at officeFlexible hoursShift work- We’re looking for a Manager of Technical Support Engineering to lead a high‑performing team that delivers best‑in‑class experiences for our users.... ...helping your team stay sharp on the W&B product and the broader AI/ML ecosystem Hire, onboard, and ramp new team members,...SuggestedTemporary workCasual workWork at officeFlexible hoursShift work
$90k - $115k
...About the Role The Technical Support Engineer is a customer‑focused problem solver responsible for delivering... ...excellence, and fluency with AI‑powered tools and workflows that are transforming... ..., or analyze logs. Familiarity with AI/ML concepts sufficient to understand and...SuggestedMonday to FridayWeekend work- Pipe17 in Seattle, WA, is looking for a Technical Support professional to take ownership of customer requirements and problems. You will troubleshoot... ...of written English. Experience in the ecommerce space and willingness to learn AI tools are essential. #J-18808-Ljbffr Pipe17Suggested
- ...Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands... ...Tuesday. What You'll Do As an IT Support Analyst, you will play a critical role in... ...excellent communicator and thrives in an engineering centric environment Nice to Have Specific...Work at officeLocal areaWork from homeFlexible hours
$150k - $250k
...Software Engineering Team Examples of key exciting problems the team is working on: We... ...schedule. We're building the live model of an AI infrastructure project's entire delivery... ...data into something usable, in ML, data engineering, or research. You're...Local area- Expedite Talent Solutions seeks a Technology Specialist for IT service, support and operations in Bellevue, WA. The role focuses on telecom OSS/BSS environments with strong Python and AI development emphasis. Key tasks include alarm correlation, authentication workflow...Contract work
$96.8k - $223.4k
...We’re looking for hands‑on engineers with expertise and passion... ...Artificial Intelligence (AI) and Machine Learning (ML) to revolutionize cloud infrastructure... ...near real‑time actions supporting 1‑Day SLO objectives for... .... Collaborate and lead technical discussions across...Temporary workRemote workFlexible hours$165k - $200k
...Preference Model is building automated ML research engineering. Existing frontier models are brittle when... ...Claude. We are partnering with leading AI labs to push AI closer to achieving its... ...orders Visa sponsorship & relocation support available We value diverse perspectives...Visa sponsorshipRelocation package$300k - $400k
Member of Technical Staff — Pretraining Infra (Experienced) Seattle, Washington... ...photorealistic, real-time AI avatars with emotional... ...dataloading. Strong software engineering fundamentals, curiosity, and adaptability... ...open-source contributions in ML systems, distributed systems,...H1bWork at officeVisa sponsorship$200k - $300k
Member of Technical Staff — ML Infra (Data) Seattle, Washington About Nuance Labs Nuance Labs is building photorealistic, real-time AI avatars with emotional intelligence: a full-duplex audiovisual... .... There's a lot of interesting engineering work here, and the impact is...H1bWork at officeVisa sponsorship$250k - $350k
Member of Technical Staff — RL Research (New PhD Grad) Seattle, Washington... ...photorealistic, real-time AI avatars with emotional intelligence... ...or in its final stretch — in ML, RL, or a related field, with... ...and go deep. Strong software engineering fundamentals and the appetite...InternshipH1bWork at officeVisa sponsorshipShift work$159.75k - $255.6k
.... Full Stack Member of Technical Staff Seattle, Washington... ...‑to‑end development of AI systems across Cloud,... ...scientists, machine learning engineers, hardware, firmware,... ...experience with modern ML frameworks (e.g.,... ...Emotional & mental wellness support. Snacks in office....Work at office$200k - $350k
...Preference Model is building automated ML research engineering. Existing frontier models are brittle when... ...Claude. We are partnering with leading AI labs to push AI closer to achieving its... ...orders Visa sponsorship & relocation support available We value diverse...Visa sponsorshipRelocation package$40k - $80k
...About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-... .... Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including... ...Exposure to GPU infrastructure or AI/ML environments. Understanding of IT...Remote workFlexible hours$200k - $350k
...Preference Model is building automated ML research engineering. Existing frontier models are brittle when... ...Claude. We are partnering with leading AI labs to push AI closer to achieving its... ...orders Visa sponsorship & relocation support available We value diverse...Visa sponsorshipRelocation package$200k - $300k
Member of Technical Staff — Model Optimization and Inference (New Grad... ...building photorealistic, real-time AI avatars with emotional... ...posting is aimed at early-career engineers finishing or recently finished... ...Looking For BS, MS, or PhD in CS, ML, or a related field —...InternshipH1bWork at officeVisa sponsorship- Updater is seeking an IT Engineer to join their team in Seattle. This role involves being the first point of contact at the Updater Helpdesk and managing IT documentation for user support. You will engage in Tier 2 systems administration and collaborate on IT knowledge...Flexible hours
- A leading CRM company is seeking a Technical Support Engineer based in Bellevue, Washington. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, with over 2 years of experience in technical support. This role focuses on managing...
$90k - $115k
Socure is seeking a Technical Support Engineer located in Seattle, WA to solve customer problems and deliver outstanding service. The role involves... ...with a strong focus on APIs and data analysis while utilizing AI-assisted tools to improve service quality. The ideal...$83k - $132k
...Role CoreWeave is a cloud platform powering AI workloads with high‑performance GPU infrastructure. As a Bare Metal Support Engineer, you will support, operate, and maintain... ...workloads and use cases to provide tailored technical support. Coordinate remote...Permanent employmentTemporary workCasual workWork at officeRemote workFlexible hours$120k - $140k
Data Bricks Migration and Support Engineer Seattle, WA Responsibilities Support post‑migration environment from IBM DataStage to Databricks... ...optimizing, and debugging complex data transformation scripts, ML pipelines. Experience in Apache Spark ecosystem: cluster...$139.9k - $274.8k
...security primitives for agentic AI, including runtime misuse... ...research. We are hiring a Principal Technical Program Manager (TPM) to own... ...at the boundary of security engineering, AI research, and platform systems... ...systems, applied research, or ML systems prior to or alongside...Local areaImmediate start$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop...Remote job$40 - $55 per hour
...client is engaging a contract Senior Level IT Support Specialist to provide onsite IT support... ...onboarding/offboarding logistics, with technical escalation to the IT Operations team.... ...liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI)...Contract workTemporary workFor contractorsWork at officeLocal area$89.52k - $134.28k
.... We are looking for a Technical Partner Operations Specialist... ...sits within the AI for the Planet group at... ...partner engagement this role supports is connected to that... .... This role is the engine behind that. Our partners... ...familiarity with AI/ML (models, training data,...Full timeTemporary workWork experience placementWork at officeRemote workFlexible hours$89.52k - $134.28k
...is growing and seeks a Technical Partner Operations Specialist... ...sits within the AI for the Planet group at... ...administrative and coordination support—meeting summaries,... ...them clearly to engineering. Identify recurring patterns... ...familiarity with AI/ML (models, training data,...Work experience placementWork at officeRemote workFlexible hours- A leading software company in Seattle seeks a Customer Support Engineer to provide technical expertise and support for enterprise software solutions. The role involves responding to technical issues, managing customer relationships, and driving product adoption. Candidates...
- ...Nscale is seeking a Support Desk Analyst to deliver first and second-line technical support. In this role, you'll ensure timely resolution of technical issues while... ...maintaining high service standards within a fast-paced AI-focused environment. You will handle support...
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