Quality Manager
TEEMA
Job Title : Quality Manager Job ID: 89652 Location: Richmond, Virginia What you will be doing:
- Establishment and support of local ISO certification / support of group ISO certification
- Support adherence to ISO 9001 requirements for document control
- Implementation and monitoring of QMS compliance following Group policies
- Support adherence to all regulatory and certification standards
- Understand, comply with, and improve established company policies and procedures
- Implementation of quantitative data analysis related to quality
- Approval of departmental procedures
- Manage Corrective Action, NCR, process improvement, and auditing project implementation
- Implement and maintain customer complaint and warranty case management following Group policies and procedures, and support problem-solving systems
- Develop a robust Supplier Quality program through regular audits, PPAP utilization, and performance management in coordination with Group functions
- Collaborate with Supervisors and Managers on development and training for facility procedures, work instructions, and Quality & HSE requirements
- Manage the calibration program for Manufacturing and Quality Lab Measuring and Test Equipment
- Audit planning, coordination, and facilitation of all internal, third-party, and supplier audits
- Lead quarterly Quality review meetings
- Support all Quality-related KPI tracking and reporting to the Group
- Oversight of QA lab activities
- Support Trials and Research & Development projects
- Some travel required (Canada and potentially overseas)
- Bachelor's degree in a related field required; Industrial Engineering, Mechanical Engineering, or Manufacturing Technology preferred
- 7+ years of QA leadership experience in a manufacturing environment required
- In-depth understanding of ISO 9001; knowledge of other management system standards is an advantage
- Strong root-cause analysis and problem-solving experience (e.g., 8D/9S)
- Excellent verbal and written communication skills across all levels of the organization, with customers, suppliers, and external agencies
- Strong presentation skills - able to clearly demonstrate concepts, findings, and recommendations to management, customers, and auditors
- Strong computer skills: Excel, Minitab, Word, OneNote, Teams, Outlook
- ASQ, Six Sigma, Lean Manufacturing, or Lead Auditor Training certifications a plus; working knowledge of these methodologies required
- Team leadership or management experience required
- Excellent organizational and time management skills; able to multitask and meet deadlines
- Works independently, takes initiative, and motivates others
- Reacts well under pressure, follows through on commitments, and delivers results in a complex, changing environment
Vacancy posted 4 days ago
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