Contact Center Full Stack Developer
RIT Solutions
Contact Center Full-Stack Developer
Our client is seeking a Contact Center Full-Stack Developer for tools and integrations in Plantation, FL, or Dallas, TX. This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance our client's contact center environment. We're looking for an experienced full stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate with internal and external APIs. You'll help us automate processes, optimize agent workflows, and modernize our developer experience with tools like CI/CD pipelines, and infrastructure-as-code.
You need experience with Genesys Cloud CX administration, especially functions, flows, and APIs. 3–5 years of professional experience as a full stack developer. Strong proficiency in typescript/go/javascript/python. Experience with React or another modern frontend framework. Backend experience with Node.js, Python, Java, or similar server-side platforms. Familiarity with CI/CD pipelines (GitHub Actions, AWS, Jenkins, etc.). Comfort with Docker and infrastructure-as-code tools (Terraform, CloudFormation, etc.). Experience working with RESTful APIs, integrations, and asynchronous systems. Familiarity with WebRTC, SIP, or VoIP systems. Familiarity with contact center analytics and reporting solutions.
Vacancy posted 9 hours ago
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