Shop Manager, Macy's | Montgomery, Bethesda, Maryland

Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals. What’s this role about? As part of our Retail team, you’ll be joining our concession in Macy's Montgomery, Bethesda, Maryland on a full-time permanent basis as our Concession Manager, who is responsible for ensuring the concession achieves targets, delivers results with commercial and operational excellence. What you’ll be doing Planning the long-term concession goals Managing the overall concession operations and performance Leading the concession team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent #J-18808-Ljbffr Reiss Limited