Conferences & Events Manager

Conferences & Events Manager

Quinnipiac University invites applications for the position of Conferences & Events Manager, a key role responsible for leading the planning and execution of a diverse portfolio of conferences, summer programs, and campus events. In this highly collaborative role, the Conferences & Events Manager serves as the primary client partner from contract through program completion, ensuring a seamless and high-quality experience for both internal and external stakeholders. The manager oversees complex, multi-day programs while coordinating resources across campus to support successful event delivery. Through strong relationship management and operational leadership, this role contributes to client satisfaction, repeat business, and the continued growth of the university's conference and event services. This is an exciting opportunity for a collaborative and detail-oriented professional to help showcase Quinnipiac's campus as a premier destination for conferences and events.

Responsibilities:

• Event & Program Management
• Plan, coordinate, and execute a high-volume portfolio of one-day events, multi-day conferences, and summer academic and athletic residential programs
• Serve as the primary client relationship manager from post-contract through program completion
• Provide consultative planning support through site visits and planning calls, advising clients on menu selection, agenda development, and event flow to ensure successful outcomes
• Coordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholders
• Utilize the project management system to track complex program logistics, ensuring operational readiness and proactive issue resolution
• Independently manage 75+ events annually, balancing competing priorities and deadlines
• Support business development efforts by assisting with front-end inquiry intake procedures to maintain strong conversion rates
• Assist with site visits, proposal development, and contract preparation as needed
• Support program registration using the preferred platform to collect participant data, process payments, and distribute pre-event communications
• Cultivate repeat business and long-term client relationships through high-quality service delivery and proactive account management
• Contribute to summer operations planning, staffing models, and space optimization initiatives
• Assist in the development and continuous improvement of standard operating procedures and service guidelines
• Staff Supervision & Leadership
• Supervise, train, and provide day-to-day direction to student and seasonal staff as assigned
• Provide on-site operational leadership during programs, including evenings and weekends as required
• Model and promote a professional, service-oriented, and inclusive team culture

Education Requirements:

Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.

Qualifications:

Minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environment. Demonstrated success managing multi-day residential programs and high-volume summer operations. Strong project management, organizational, and problem-solving capabilities. Proven ability to manage multiple complex programs simultaneously in a fast-paced environment. Excellent interpersonal and client relationship management skills. Proficiency in Microsoft Office and event management, housing, or scheduling systems. Proven ability to collaborate effectively with individuals from varied backgrounds.

Special Instructions to Applicants:

Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references. We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence. Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.