Billing Representative II

The Billing Representative II is responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Essential Functions Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies Addresses issues of a more complex nature and support junior staff by answering day to day questions Process payments and maintain up-to-date billing records Reprocessing insurance denials and submitting all necessary documentation for payment Maintain accurate billing records and files Collaborate with other departments to resolve billing and payment issues May prepare monthly and quarterly billing reports for management review Qualifications High School Diploma or equivalent required 2+ years of experience required in billing, finance or collections Working Schedule Mon-Fri 8:30-5:00, with flexibility after training Hybrid model with an expectation of onsite presence once a month. Employee paid parking onsite or MBTA pass discounts available via benefits Remote workdays require stable, secure, quiet, HIPAA-compliant work station Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr