Social Media + Account Coordinator (Miami)

ABOUT ZAG CREATES

ZAG Creates is a boutique advertising and creative marketing agency serving clients across lifestyle, real estate, hospitality, professional services, and community organizations. We're a fast-moving, highly collaborative team that is equally invested in strategy and execution — and we move fast.

We're growing and looking for someone who can keep up. If you're the type of person who has three browser tabs open for client research, a running to-do list before your coffee is done, and a genuine opinion about what caption would perform better on a Monday vs. a Friday — keep reading.

WHAT YOU'LL DO

Social Media & Content Execution

• Write captions, copy, and creative briefs for assigned client accounts
• Schedule and post content across Instagram, Facebook, LinkedIn, and other platforms
• Maintain content calendars and ensure all posting deadlines are met
• Contribute ideas for campaigns, content series, and creative activations

Client & Account Management

• Serve as the day-to-day point of contact for assigned accounts
• Communicate approvals, feedback, and status updates clearly and promptly
• Prepare meeting agendas, recap notes, and status reports
• Anticipate client needs and flag issues before they become problems
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Project Coordination

• Track deliverables, timelines, and approvals across multiple clients simultaneously
• Upload and organize assets, tasks, and updates in Trello
• Coordinate with the creative team and provide clear scopes of work and briefs
• Support logistics for shoot days, events, and client activations
• Keep project management systems current so nothing gets missed

WHAT WE'RE LOOKING FOR

Required

• Bachelor’s degree in Marketing, Communications, Business, or related field preferred
• 1–3 years of experience in a marketing, agency, or communications role
• Strong writing skills — you can craft a caption that converts and a brief that gets results
• Exceptional organizational skills with a proven ability to manage multiple accounts at once
• Proficiency with Trello, Google Workspace, and social media platforms
• Confident communicator — internally with the team and externally with clients
• A bias toward action: you follow up, you close loops, you don't wait to be told twice

Nice to Have

• Prior experience in an advertising or creative agency environment
• Familiarity with Canva or Adobe Creative Suite
• Experience with influencer coordination, shoot production, or event support
• Eye for design and an understanding of what makes content perform
• Interest in growing into an Account Manager or Integrated Strategy role

WHAT YOU'LL GET

• Hands-on ownership of real client accounts from day one
• Exposure to strategy, creative, production, paid media, and operations
• A tight-knit, entrepreneurial team that moves fast and supports each other
• Clear growth path toward Account Manager or broader agency leadership
• Competitive salary and benefits commensurate with experience

• ZAG Creates is an equal opportunity employer and encourages candidates from all backgrounds to apply.