Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

$15 per hour

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Benefits:

A job as a Guest Experience Leader at a McDonald’s Franchise owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay starting at $15/hr

  • Training and advancement opportunities

  • Medical, dental and vision coverage

  • Employee discount on days off and free meals while working

  • Paid time off up to 40 hours per year

  • Unpaid Leaves of Absence

  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

  • Tuition reimbursement up to $3,000 per year

  • Discount programs

  • Free uniforms

  • Flexible Scheduling

  • Monthly incentives

  • Referral program per person no limit

McDonald's can take you anywhere, and give you the benefits you need for your life while doing so!

Description:

McDonald's Works for Me!

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's, unless you are 14/15 and have a valid school issued work permit.

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_0BFF800C-3722-4CCB-99AD-97A7DE0C3E67_10394

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Hillside, IL vacancy
  • $15 per hour

     ...creating feel-good moments with our guests. Does this sound like you? You...  ...your move. Wage Range: GEL starting wage is $15 per hour....  ...wage may vary based on experience. GEL position has maximum wage...  ...life of a Guest Experience Lead at McDonald's Requirements... 
    Suggested
    Hourly pay
    Full time
    Part time
    Local area

    McDonald's

    Glen Ellyn, IL
    1 day ago
  • $15 per hour

     ...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you the...  ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an... 
    Suggested
    Full time
    Part time
    Local area
    Flexible hours

    McDonald's

    Forest Park, IL
    1 day ago
  • $16 - $18.18 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's

    Oak Brook, IL
    6 hours ago
  •  ...Twin Peaks Restaurants is looking for a dynamic Restaurant Manager to lead daily operations in Oakbrook Terrace, Illinois. This role ensures exceptional guest experiences and strong financial performance by overseeing team performance and managing costs. The ideal candidate... 
    Suggested

    Twin Peaks Restaurants

    Oakbrook Terrace, IL
    3 days ago
  •  ...Arc'teryx Limited in Chicago, Illinois is looking for a passionate Store Lead to guide the store's leadership team and ensure an exceptional guest experience. You will work closely with the Assistant and Store Manager to coach and support your team of Product Guides while... 
    Suggested

    Arc'teryx

    Chicago, IL
    3 days ago
  • $22.8 - $26.2 per hour

     ...Arc'teryx Equipment in Chicago is looking for a Store Leader to guide a team of Product Guides and enhance the guest experience. You will engage with all areas of the retail operation and be inspired by outdoor experiences. Ideal candidates will have leadership experience... 
    Hourly pay

    Arc'teryx Equipment

    Chicago, IL
    19 hours ago
  • $17.5 - $19.89 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Flexible hours
    Shift work

    McDonald's

    Chicago, IL
    1 day ago
  •  ...lululemon in Rosemont, IL is seeking an Assistant Manager, Guest Experience who leads from the floor, develops a diverse team, and ensures guests receive a standout experience aligned with our values. You will coach teammates, participate in hiring, manage performance... 

    lululemon

    Rosemont, IL
    19 hours ago
  •  ...A leading restaurant group in Illinois is hiring a Restaurant Manager responsible for providing strong leadership to deliver exceptional guest experiences and operational excellence. You will oversee all restaurant operations, including hiring, training, and performance... 
    Full time

    The Hari Group

    Darien, IL
    1 day ago
  •  ...A leading restaurant franchise in Wheaton is seeking an experienced Restaurant Manager...  ...oversee operations, ensure a high standard of guest service, and manage team performance....  ...be fluent in English and possess prior experience in a supervisory role. This is a full-time... 
    Full time

    The Hari Group

    Wheaton, IL
    1 day ago
  •  ...Solutions in Downers Grove, IL, is seeking a Restaurant Manager for a full-time, on-site role to lead a fast-casual dining team and deliver outstanding guest experiences. You will oversee daily operations, train and supervise staff, manage inventory and payroll, and drive... 
    Full time
    Casual work

    nextgen-hospitality-solutions

    Downers Grove, IL
    3 days ago
  • Aloft Chicago Mag Mile is seeking a Front Office Manager to oversee all Front Office operations, lead the Front Desk team, and ensure exceptional guest experiences while driving operational excellence. The ideal candidate has 2-3 years of progressive Front Office leadership... 
    Night shift

    Aloft Chicago Mag Mile

    Chicago, IL
    2 days ago
  •  ...Manager for Marisol at the Museum of Contemporary Art Chicago. The role oversees day-to-day food service operations, drives excellence in guest service, and supports leadership with financial responsibilities in a dynamic, art-filled setting. Adjacent to James Beard Award–... 

    Compass Group USA

    Chicago, IL
    2 days ago
  •  ...Join a dynamic team as a Café Manager at a leading indoor adventure park! In this hands-on role, you'll oversee the Urban Café operations...  ...to maintain high standards of cleanliness, punctuality, and guest satisfaction. With a focus on fun and teamwork, you'll create an... 

    Urban Air Adventure Parks

    Chicago, IL
    1 day ago
  • $16.5 - $17 per hour

     ...merchandising, and customer service. Qualified candidates will have strong communication skills, fluency in English, and prior supervisory experience is preferred. The position offers competitive pay ranging from $16.50 to $17.00 per hour, with a comprehensive benefits package.... 
    Hourly pay

    Ross Stores, Inc.

    River Grove, IL
    19 hours ago
  • $16.5 - $17 per hour

     ...ensuring safety and customer service standards are met... The ideal candidate will possess excellent communication skills and prior retail supervisory experience. A comprehensive benefits package and competitive pay of $16.50 - $17.00 per hour is offered. #J-18808-Ljbffr... 
    Hourly pay

    Ross Stores, Inc.

    Broadview, IL
    1 day ago
  •  ...advancement Leadership & Team Support   Lead Team Players during shifts when the AM or GM...  ...the Absolute Recomp brand.  Member Experience   Deliver a welcoming, high-energy experience for all members and guests.  Support Team Players in providing consistent... 
    Shift work

    Absolute Recomp

    Lombard, IL
    13 days ago
  • $18 - $22 per hour

     ...Contract type Full-time As a Customer Experience Coordinator, you help set the tone and ensure...  ...journey. Consider yourself the store’s lead ambassador of the brand and point of reference...  ...activities are mapped for each guest Ensure seamless efficiency and positive atmosphere... 
    Hourly pay
    Full time
    Contract work

    AT Corporation

    Chicago, IL
    3 days ago
  •  ...Representative in Chicago, IL. This role is crucial for ensuring guest satisfaction through financial processing and audit functions. Candidates should have at least one year of hotel front desk experience, strong math skills, and the ability to provide exceptional... 
    Night shift

    Choice Hotels

    Chicago, IL
    19 hours ago
  •  ...passion for video games. This position entails supervising sales associates and ensuring an excellent shopping experience by maintaining store standards, promoting guest loyalty, and addressing queries efficiently. Preferred qualifications include retail management... 

    GameStop

    Riverside, IL
    19 hours ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...·        Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA - Brook Highlands

    River Forest, IL
    9 days ago
  • $120k - $161k

    The User Experience Lead (UX Lead) will oversee and drive the product vision and strategy across a suite of products and platforms, ensuring they align with both user needs and business goals. This role requires a strategic thinker with hands-on UX design skills, a deep... 
    Full time
    Shift work

    Sidley Austin

    Chicago, IL
    1 day ago
  • $83k - $105k

     ...Guest Experience Supervisor Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and... 
    Full time
    Work experience placement
    Work at office

    McDermott Will & Schulte

    Chicago, IL
    1 day ago
  •  ...a Front Desk Supervisor to oversee daily operations and ensure guest satisfaction. You will interview, train, and manage Front Desk...  ...conflicts with patience and tact. Join Crescent to create exceptional experiences for our guests while maximizing hotel revenues. #J-18808-Ljbffr... 

    Crescent Hotels & Resorts

    Chicago, IL
    2 days ago
  •  ...Urgent Hiring for a Highly Skilled Shift Lead Are you looking for a fun and dynamic work...  ...schedules effectively What You Will Gain Experience in a fast-paced, fun, and customer-...  ...Cakes® is committed to bringing joy to our guests and our communities and helping make every... 
    Full time
    Shift work

    Workstream

    Elmhurst, IL
    1 day ago
  • $17 - $20 per hour

     ...opening and closing the store, engaging with customers, and managing store operations. The ideal candidate will have leadership experience and the ability to train team members while ensuring excellent customer service. Applicants should be fluent in English and possess... 
    Hourly pay
    Shift work

    Walgreens

    Itasca, IL
    4 days ago
  •  ...Kin Insurance is seeking a Specialist, Office & Experience to run the downtown Chicago office, manage operations, and build culture programs that connect Kinfolk. You’ll own day-to-day facilities, events, onboarding, recognition, swag, and ERG logistics as part of the... 
    Work at office
    Remote work
    3 days per week

    Kin Insurance

    Chicago, IL
    1 day ago
  • $16 - $19.25 per hour

     ...Catering Lead At Panera, our people come first. If you’re looking for a place where you...  ...role in our catering operations. You help guests plan and choose delicious, familiar and...  ...orders for our guests. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera LLC

    Elmhurst, IL
    1 day ago
  • $16 - $19.25 per hour

     ...Catering Lead – Panera As a Catering Lead you will play a crucial role in our catering operations, helping guests plan events, ensuring timely delivery, and maintaining the highest...  ...catering orders for guests. Create memorable experiences with warm, friendly service and... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera LLC

    Westchester, IL
    2 days ago
  • $82.7k - $120k

     ...Job Title: Sr Consultant, Business Processes Role Overview and Core Responsibilities Lead optimization of digital experiences with a strong focus on B2B marketing initiatives (approx. 90% B2B, 10% consumer). Analyze digital performance data and identify opportunities... 
    Temporary work
    Work experience placement
    Work at office
    Flexible hours
    2 days per week

    TransUnion

    Chicago, IL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!