Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

$15 per hour

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Benefits:

A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay starting at $15/hr

  • Training and advancement opportunities

  • Medical, dental and vision coverage

  • Employee discount on days off and free meals while working

  • Paid time off up to 40 hours per year

  • Unpaid Leaves of Absence

  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

  • Tuition reimbursement up to $3,000 per year

  • Discount programs

  • Free uniforms

  • Flexible Scheduling

  • Monthly incentives

  • Referral program per person no limit

McDonald's can take you anywhere, and give you the benefits you need for your life while doing so!

Description:

McDonald's Works for Me!

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's, unless you are 14/15 and have a valid school issued work permit.

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

-Greeting guests and communicating with them while ordering

-Offering help with using the ordering kiosks

-Offering assistance to those in need of some extra hands

-Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else

-Ensuring kids receive a kid treat

-Handling any concerns

-Communicating with the restaurant team to provide feedback and recommendations

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_0BFF800C-3722-4CCB-99AD-97A7DE0C3E67_10394

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Hillside, IL vacancy
  • $15 per hour

     ...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald’s Franchise owned restaurant gives you the...  ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an... 
    Suggested
    Full time
    Part time
    Local area
    Flexible hours

    McDonald's

    Forest Park, IL
    5 days ago
  • Paylocity is seeking a part-time supervisor to deliver exceptional guest experiences and support store operations in a pet-care focused environment. You will manage front-end duties, assist with merchandising, and collaborate with the Store Manager on events and promotions... 
    Suggested
    Part time
    Weekend work
    Afternoon shift

    Independent Pet Partners

    Westchester, IL
    3 days ago
  • FACE FOUNDRIÉ®️ in La Grange, IL seeks a Front Bar Receptionist to create a welcoming guest experience. You will support sales goals, recommend FACE FOUNDRIÉ products, and uphold store standards through daily operations. Ideal candidates have 1 year of guest service, sales... 
    Suggested
    Full time
    Part time
    Night shift

    FACE FOUNDRIÉ®️

    La Grange, IL
    3 days ago
  •  ...managing the operations of multiple concession stands, ensuring a safe environment for team members, and providing excellent guest experiences. Candidates should have a minimum of one year of leadership experience. Benefits include access to wages through the EVEN app,... 
    Suggested

    Levy Restaurants

    Chicago, IL
    3 days ago
  •  ...Restaurant Manager to oversee daily operations and lead service with front-of-house teams. The ideal...  ...has 2+ years of restaurant management experience in a high-volume, full-service environment and will help drive guest satisfaction, cost control, and team development... 
    Suggested

    Lettuce Entertain You Restaurants

    Oak Brook, IL
    1 day ago
  • $16.25 - $18.47 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS...  ...more! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are... 
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's Restaurants Limited

    Berwyn, IL
    4 days ago
  •  ...Part-time Brand Ambassador to bring our brand to life in-store and provide customers with an amazing shopping experience. You love the products, help guests find what they want, and build brand loyalty while representing the company values with your REAL self. You’ll... 
    Part time

    American Eagle Outfitters Inc.

    Oak Brook, IL
    4 days ago
  •  ...Center Manager in La Grange, IL. In this role, you'll oversee daily operations, drive sales performance, and ensure exceptional guest experiences at European Wax Center. The ideal candidate will have retail sales management experience, strong leadership skills, and a... 

    NORTH AMERICAN WAX COMPANY LLC

    La Grange, IL
    5 days ago
  •  ...excellent communication skills and be self-starters open to flexible hours. Benefits include competitive pay, free meals, paid vacation, medical insurance, and career advancement opportunities. Join us to create memorable experiences for our guests! #J-18808-Ljbffr Panera LLC
    Flexible hours

    Panera LLC

    Wheaton, IL
    4 days ago
  •  ...Cheval - Wrigleyville, part of Hogsalt, seeks Seasonal FOH Service Team Members to join for Cubs season. You will create memorable guest experiences with a hospitable approach. The ideal candidate has 1 year of high-volume restaurant experience, flexible availability, and a... 
    Seasonal work
    Flexible hours

    Hogsalt

    Chicago, IL
    5 days ago
  • Bar La Rue in Chicago’s West Loop, operated by DineAmic Hospitality, seeks a General Manager to lead service, guest experience and daily Front of House operations across all shifts. You will own the operating plan, oversee staff performance, coach managers, and partner... 
    All shifts

    DineAmic Hospitality

    Chicago, IL
    2 days ago
  • $24 - $27.61 per hour

     ...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being...  ...growth-focused environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers)... 
    Minimum wage
    Part time
    Local area
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Chicago, IL
    1 day ago
  • Lids is seeking an Assistant Store Manager in Oak Brook, IL to lead daily store operations, drive sales, and deliver exceptional customer...  .... The role focuses on team leadership, scheduling, in-store experiences, and adherence to brand standards to achieve KPI targets. As a... 

    Lids

    Oak Brook, IL
    1 day ago
  •  ...Facilities Manager to serve as the host in the office, ensuring seamless service delivery and a welcoming experience for customers and guests at our Chicago site. You will lead a team, manage daily processes, and coordinate reception, hospitality, and mail services while... 
    Work at office

    JLL

    Chicago, IL
    1 day ago
  • Panda Restaurant Group, Inc. is seeking an Assistant Manager in Downers Grove, IL to support store operations and lead a team toward outstanding guest experiences. You will participate in a multi-week leadership training program while driving daily performance and customer... 
    Traineeship

    Panda Restaurant Group

    Downers Grove, IL
    3 days ago
  • $24 - $27.61 per hour

     ...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being...  ...environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive... 
    Minimum wage
    Full time
    Part time
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Chicago, IL
    10 days ago
  • Research And Developement Industries Inc is seeking a Front Bar Receptionist to create a welcoming guest experience and promote FACE FOUNDRIÉ products. You will uphold store standards, assist in operations, and help meet sales goals with positive, professional service.... 
    Night shift
    Weekend work

    Research And Developement Industries Inc

    La Grange, IL
    3 days ago
  •  .... The role supports the leadership team in a high-volume, upscale dining operation, ensuring seamless service and exceptional guest experiences. The ideal candidate will bring supervisory experience in luxury hospitality, strong restaurant service knowledge, and an ability... 

    COREcruitment Ltd

    Chicago, IL
    2 days ago
  • Portillo’s is seeking a Restaurant Manager to lead a fast-paced, high-volume operation and deliver exceptional guest service. You will motivate and coach team members, model operational standards, and ensure safety and sanitation compliance. You will handle shift planning... 
    Shift work
    Night shift
    Weekend work

    Portillo's

    Forest Park, IL
    4 days ago
  • A leading restaurant franchise in Wheaton is seeking an experienced Restaurant Manager to...  ...operations, ensure a high standard of guest service, and manage team performance. The...  ...be fluent in English and possess prior experience in a supervisory role. This is a full-time... 
    Full time

    The Hari Group

    Wheaton, IL
    1 day ago
  •  ...Manager to oversee daily operations and lead service with front-of-house teams. The role...  ...2+ years of restaurant management experience in a high-volume, full-service environment...  ...partners with Lettuce Entertain You to drive guest satisfaction and financial performance. Competitive... 

    MIRU

    Chicago, IL
    3 days ago
  • $60k - $70k

    The Cheesecake Factory in Chicago, IL is seeking a seasoned restaurant manager to lead dining operations and drive exceptional guest experiences. This full-time role requires hands-on leadership across dining and bar, with accountability for service standards and team... 
    Full time

    iCIMS, Inc.

    Chicago, IL
    5 days ago
  • Portillo’s in Downers Grove, IL is seeking a Restaurant Manager to lead a high-volume team and deliver top-tier guest experiences. You will manage shifts, coaching, scheduling, and cash handling in a fast-paced setting. The role requires 1-3 years of management experience... 
    Shift work
    Weekend work

    Portillo's Inc.

    Downers Grove, IL
    2 days ago
  • Sport Clips Haircuts in La Grange, IL is seeking an Assistant Manager who leads by example, coaches a high-performing team, and drives an outstanding client experience. You will collaborate with the Store Manager to keep daily salon operations running smoothly. This role... 

    Sport Clips, Inc.

    La Grange, IL
    3 days ago
  •  ...in Elk Grove Village, IL. You will hire, manage, and direct associates to achieve financial goals while ensuring exceptional guest experiences. The role includes hands-on leadership training and ongoing development to prepare you for future management opportunities. Full... 
    Full time

    Panda Restaurant Group

    Elk Grove Village, IL
    2 days ago
  • Panera is seeking a Catering Lead in Downers Grove, Illinois to manage catering orders and deliver exceptional service. You will help plan and execute catering events, ensuring guests receive quality food and support. This role requires effective communication and organizational... 

    Dormont Manufacturing Co

    Downers Grove, IL
    4 days ago
  •  ...requires coordinating front desk tasks with hands-on facility support to maintain a clean, well-stocked space and a positive member experience. You will greet members, assist with signups, provide information, and help ensure Playbook's service standards are met. This on-... 

    LulaFit, Inc.

    Chicago, IL
    5 days ago
  • Red Lobster in Chicago is seeking a Restaurant Manager to lead restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing guest satisfaction. You will hire, train and inspire the people that make your restaurant stand out... 
    Weekly pay
    Immediate start

    Red-Lobster

    Chicago, IL
    3 days ago
  •  ...operations in a high-volume, full-service setting with a focus on leading service alongside our front of house teams. Responsibilities...  ...guiding hourly and management staff, managing costs, and driving guest satisfaction. We offer a competitive salary, quarterly bonus, PTO... 
    Hourly pay
    Shift work

    Pizzeria Portofino

    Chicago, IL
    1 day ago
  •  ...Manager for a busy Hooters restaurant in Melrose Park, IL. You will support the General Manager, lead the crew, manage daily tasks, and ensure exceptional guest experiences in a fast-paced environment. The role emphasizes teamwork, energetic leadership, and a hands-on approach... 

    HMC Hospitality Group

    Melrose Park, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!