Senior Quality & Safety Manager - Patient Safety

Lead investigations and analysis of patient safety events and quality concerns Analyze data to identify improvement opportunities Partner with multidisciplinary teams to implement and evaluate corrective actions and measures of effectiveness Facilitate Root Cause Analyses (RCAs), Apparent Cause Analyses (ACAs), Failure Mode and Effects Analyses (FMEA), safety huddles, and debriefs for serious patient safety events Partner with clinical and operational leadership to identify risks, implement corrective actions, and measure improvement effectiveness Promote High Reliability Organization (HRO) principles, Just Culture, and patient safety best practices through education, collaboration, and coaching Coordinate regulatory reporting activities and support compliance with Joint Commission (JC), CMS, and Departments of Health (NYPORTS and NJ PSRS) Requirements Bachelor's degree in a healthcare-related field 7+ years of recent experience in a clinical, quality, patient safety, or performance improvement setting Working knowledge of patient safety regulations, accreditation standards, and regulatory reporting requirements Strong interpersonal, communication, and meeting facilitation skills Excellent judgment, critical thinking, and problem-solving abilities Strong data analysis and interpretive skills Ability to manage sensitive situations diplomatically and maintain confidentiality Advanced Proficiency with Microsoft Office Suite Clinical licensure and familiarity with Epic strongly preferred Experience leading or facilitating Root Cause Analyses (RCA), Apparent Cause Analyses, FMEA, or other patient safety methodologies preferred Expertise in High Reliability Organization (HRO) principles, change management, and continuous improvement methodologies preferred Experience in Press Ganey HPI Safety Event Classification preferred CPHQ or CPPS certification are a plus Core Competencies Demonstrates expertise in patient safety event analysis, regulatory compliance, and quality improvement methodologies, with a strong focus on data analysis and effective communication. Proven ability to lead multidisciplinary teams in implementing corrective actions and promoting High Reliability Organization principles. Highest-signal resume keywords Patient Safety Event Analysis Root Cause Analysis (RCA) High Reliability Organization (HRO) Principles Data Analysis and Interpretation Clinical Licensure Hard Skills Data Analysis Root Cause Analysis (RCA) Failure Mode and Effects Analysis (FMEA) Regulatory Reporting Patient Safety Methodologies Change Management Continuous Improvement Methodologies Patient Safety Regulations Accreditation Standards Microsoft Office Suite Soft Skills Interpersonal Skills Communication Skills Meeting Facilitation Critical Thinking Problem-Solving Certifications & Qualifications CPHQ CPPS Industry Keywords Patient Safety Quality Improvement Healthcare Joint Commission (JC) CMS New York Patient Occurrence Reporting and Tracking System (NYPORTS) New Jersey Patient Safety Reporting System (NJ PSRS) Tools & Technologies Epic Press Ganey HPI Safety Event Classification #J-18808-Ljbffr Jobtailor