Program Support Assistant

Job Title

Program Support Assistant

Duties

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Major duties include, but are not limited to:

• Provide technical and administrative guidance necessary to achieve efficient service operations within the VA medical facility and maintain stakeholder satisfaction.
• Prepare and tracking documents and correspondence to coordinate actions and close action items.
• Anticipate obstacles to operational management that are likely to interfere with the accomplishment of objectives and takes or recommends the necessary action to prevent their occurrence.
• Provide required documents within required timeframes for position management, hiring actions, FTE requests, and performance appraisals.
• Provide administrative orientation and training to new employees within HPEO.
• Serve as the timekeeper for and is familiar with timekeeping codes and the process for validating and processing timecards accurately.
• Manage and maintain electronic files and program data in SharePoint and on shared drives.
• Provide support for HPE Office staff in data collection, data entry and financial analysis work.
• Prepare and distributes approved agendas, prep materials, and minutes of meetings.
• Overseeing logistics, planning, and preparation for HPEO meetings including scheduling, materials, travel and lodging arrangements, and special events.
• Performing other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday through Friday 8:00 a.m. to 4:30 p.m.

Telework: This position may be authorized for telework on an Ad-Hoc basis only.

Position Description/PD#: Program Support Assistant/ PD99463S and PD99462S

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.