Roadside Service Technician, Battery

Do you have a passion for automotive and helping others? Join us in being a roadside hero!

Location: Portland Fleet (SE Portland off I-205)

Shifts:

• Day, Mid, Swing (depending on availability)

Pay: Starting at $22.00/hour, plus up to an additional $3.75/hour for shift and bilingual differentials, along with quarterly safety and other incentive opportunities.

Full Benefits

Generous employee and family health and dental insurance (75% employer paid!), up to 9% 401(k) employer contribution, life and disability insurance, free AAA membership, professional advancement opportunities, and more.

About the Role

As a Roadside Battery Technician for AAA Oregon/Idaho, you'll operate a AAA-owned service truck throughout the Portland metro area, responding to roadside assistance requests from AAA members.

Your job is to provide exceptional service while helping members safely and efficiently resolve their roadside issues. Whether performing tire changes, fuel delivery, battery service, or minor mechanical repairs, you will be responsible for creating a safe environment for yourself, your teammates, and the members you serve.

Our focus is to keep members "On the Go" while ensuring every service call is completed thoroughly with professionalism, sound judgment, and a commitment to safety.

AAA is a not-for-profit, service-based organization. Roadside assistance is one of the primary reasons members join and remain with AAA. As a roadside hero, you play a critical role in our success. Your sense of urgency, technical skills, commitment to safe work practices, and desire to help others build trust and create positive experiences for members every day.

Key Skills and Requirements

• 2+ years of driving experience with an excellent driving record required.
  • Valid driver's license required. Position does not require a CDL.
  • Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required.
  • Roadside Battery Technicians must be 18 years of age or older.
• 2+ years of customer service experience required.
• Automotive repair or technology experience preferred.
• Tow experience preferred. Excellent training program provided.
• Ability to balance, bend, kneel, and lift up to 75 pounds.
• Self-motivated with a strong sense of urgency and a desire to help others.
• Ability to problem solve and remain calm, professional, and safety-focused under pressure.
• English/Spanish bilingual skills a plus but not required (additional pay for bilingual skills).

Our Commitment to Safety

We believe every employee deserves to return home safely at the end of their shift, and every member deserves assistance delivered with care and confidence. Safety is more than a policy at AAA Oregon/Idaho; it is a shared commitment that guides our decisions, actions, and service. We invest in training, equipment, and best practices that empower our team members to work safely while providing exceptional support to the members who depend on us.

See our attached job description for additional details about the role.