Customer Service-Bilingual
$22 per hourManpower
Customer Service Rep - Bilingual
Our client, a leading organization in the logistics and customer support industry, is seeking a Customer Service Rep - Bilingual to join their team. As a Customer Service Rep - Bilingual, you will be part of the Customer Support Department supporting the Customer Service team. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong commitment to delivering exceptional service, which will align successfully in the organization.
Location: Duluth, GA
Pay Range: $22.00/hourly
Shift: 8:00 AM - 5:00 PM
What's the Job?
- Responding to customer inquiries, concerns, complaints, and returns in a professional and timely manner
- Providing clear and detailed explanations of products, services, policies, and procedures
- Reviewing customer accounts and transaction histories to accurately identify and resolve issues
- Collaborating with sales and distribution teams to improve customer service processes and outcomes
- Processing customer orders, calculating charges, and managing payments as needed
What's Needed?
- Prior experience in a Customer Service or Customer Support role
- Proficiency with CRM systems
- Working knowledge of SAP, including Distribution, Sales, and Materials Management modules
- Strong communication and interpersonal skills
- Ability to multitask and manage competing priorities in a fast-paced environment
What's in it for me?
- Opportunities for professional growth and development
- Engaging work environment supporting diverse teams
- Chance to make a meaningful impact through excellent customer service
- Supportive team culture focused on collaboration and success
- Competitive hourly compensation
Upon completion of waiting period, associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
ManpowerVacancy posted 1 day ago
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