Full-Time Merchandise Processing Supervisor

About the Role Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers. Key Responsibilities Production & Team Leadership * Direct and ensure completion of daily tasks for production team members, including workspace maintenance * Train new team members on production expectations and processes * Perform quality control inspections to ensure only the best products reach the sales floor * Track and report production metrics at scheduled intervals * Implement strategies to meet product acquisition, production, and sales goals * Manage product rotation and inventory control processes Operations & Quality Control * Maintain organized workspaces and prepare for next-day production * Support store maintenance and safety protocols * Place and coordinate supply orders for processing needs * Implement product control procedures to prevent shrinkage * Monitor and control property, utility, and supply usage Customer & Team Relations * Seek ways to improve donor and shopper experiences * Support management in fostering positive understanding of policies and procedures * Communicate effectively with store management regarding operations * Direct complaints and concerns appropriately to management Qualifications Required * High School Diploma or currently pursuing * Experience following and giving direction * Strong English communication skills * Basic computer proficiency including payroll systems * Ability to pass pre-employment drug test and background check * Basic math skills Preferred * Retail sales production and/or thrift store experience Physical Requirements * Regular standing, walking, and manual dexterity * Ability to lift/move up to 50 pounds regularly * Occasional lifting up to 100 pounds * Capability to climb, balance, stoop, kneel, or crouch as needed * Clear vision (close and distance) with ability to adjust focus Schedule Requirements * Flexibility to work weekends and evening hours * Available for occasional travel to various locations for work or training Working Environment * Store environment with quiet to moderate noise level * May experience temperature fluctuations based on weather * Some exposure to dust * Extended periods of standing possible The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.