Clinical Program Coordinator

Title: Clinical Program Coordinator Location: Upper East Side Org Unit: Reproductive Medicine Work Days: Weekly Hours: 35.00 Exemption Status: Exempt Salary Range: $79,500.00 - $85,600.00 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices Position Summary Under general supervision, provides programmatic support and management of day-to-day operations of the department's clinical program(s) Job Responsibilities Coordinates and assists with the program development and patient flow assessment. Coordinates patient selection, recruitment, scheduling and outreach for the program. Ensures that program guidelines and procedures are implemented appropriately. Implements overall program quality assurance and compliance. Analyzes and evaluates workflow, to ensure maximum efficiency. Makes recommendations for improvements in workflow, patient and referring physician satisfaction. Assists with patient care activities. Schedules and confirms patient appointments and necessary testing. Obtains referrals and or pre-certification for patients. Discusses the program and risks and benefits with patients. Organizes and distributes promotional and informational materials. Coordinates and participates in site visits and audits. Ensures readiness and compliance. Addresses and resolves issues uncovered during visit/audit. Provides training to new staff and familiarizes them with systems and policies and protocols. Assists in data analysis with statistical analysis software. Responsible for procurement activities related to goods, services, and/or equipment as needed. Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control. Education Bachelor's Degree Experience Significant related experience can be considered in lieu of a degree. Approximately 3 years of related experience coordinating specialty programs. Knowledge, Skills and Abilities Demonstrated organizational skills and ability to pay close attention to detail. Excellent communication skills (both verbal and written). Ability to exercise standards of professionalism, including appearance, presentation and demeanor. Licenses and Certifications Working Conditions/Physical Demands Standard office work Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.