Receptionist

Job Description

Job Description

Hathorne Hill Rehabilitation is seeking a  friendly, professional, and dependable Receptionist to be the welcoming first point of contact for our residents, families, visitors, and healthcare professionals.

This is a  part-time position working Monday through Wednesday from 3:00 PM to 7:00 PM .

The ideal candidate has excellent communication and customer service skills, is comfortable answering phones and assisting visitors, and can remain calm and professional in a busy healthcare environment.

Experience in  skilled nursing, rehabilitation, senior care, or a healthcare setting is preferred.

What You'll Do

• Greet residents, families, visitors, vendors, and other guests in a  friendly and professional manner .

• Answer and direct incoming telephone calls while providing excellent customer service.

• Respond to questions and provide appropriate information or direct visitors to the correct department or staff member.

• Operate the facility's paging or communication system as needed.

• Assist with locating staff members and relaying messages throughout the facility.

• Provide directions and general information to visitors, residents, families, and guests.

• Maintain a welcoming, professional, and positive atmosphere at the reception area.

• Assist with basic administrative tasks, including typing, filing, data entry, and preparing correspondence or reports.

• Maintain accurate and confidential records as assigned.

• Protect the privacy and confidentiality of resident and facility information.

• Communicate effectively with residents, families, physicians, coworkers, and other members of the healthcare team.

• Respond appropriately to urgent or emergency calls and notify the appropriate personnel.

• Assist other departments with administrative needs as requested.

• Perform other related duties as assigned.

What We're Looking For

• High school diploma or equivalent preferred.

• Previous receptionist, front desk, customer service, or administrative experience preferred.

• Experience in  skilled nursing, rehabilitation, assisted living, long-term care, or another healthcare setting is a plus.

• Strong verbal and written communication skills.

• Professional, friendly, and welcoming personality.

• Strong customer service and interpersonal skills.

• Comfortable answering multiple phone calls and handling competing priorities.

• Basic computer skills and familiarity with Microsoft Office preferred.

• Ability to follow written and verbal instructions.

• Strong attention to detail and organizational skills.

• Ability to maintain confidentiality and handle sensitive information professionally.

• Dependable, punctual, and able to consistently work  Monday–Wednesday, 3:00 PM–7:00 PM .

Why Join Hathorne Hill Rehabilitation?

• Competitive compensation

• Consistent part-time schedule

• Supportive healthcare team

• Opportunity to gain experience in skilled nursing and rehabilitation

• Meaningful opportunity to contribute to a positive resident and family experience

Join Our Team

If you're a friendly, dependable professional who enjoys helping others and creating a welcoming environment, we'd love to hear from you.

Apply today for the Part-Time Receptionist position at Hathorne Hill Rehabilitation and become an important part of our team.

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