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Help Desk Manager - Lead Desktop Support & IT Ops

FirstPRO, Inc.

A leading staffing firm is now accepting resumes for a Helpdesk Manager in Boston, MA. This role requires overseeing the day-to-day operations of the Desktop Support team, ensuring reliability of end-user technologies, and driving operational excellence. The ideal candidate should have experience in team leadership, customer service excellence, and technical troubleshooting. Join us to foster a culture of accountability and collaboration in a fast-paced environment. #J-18808-Ljbffr FirstPRO

Vacancy posted 18 hours ago
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