Help Desk Manager - Lead Desktop Support & IT Ops
FirstPRO, Inc.
A leading staffing firm is now accepting resumes for a Helpdesk Manager in Boston, MA. This role requires overseeing the day-to-day operations of the Desktop Support team, ensuring reliability of end-user technologies, and driving operational excellence. The ideal candidate should have experience in team leadership, customer service excellence, and technical troubleshooting. Join us to foster a culture of accountability and collaboration in a fast-paced environment. #J-18808-Ljbffr FirstPRO
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$75k - $105k
BGBx is hiring a Helpdesk Manager to lead the IT Helpdesk operations in Boston. This hybrid role focuses on ensuring timely support for end-user technology needs and managing workflows to enhance service excellence. Ideal candidates possess 3-5 years of IT support experience...Suggested$65.66k - $97.43k
Role, Inc. is seeking a Desktop Support Associate II to provide technical support for employees... ...This role combines end-user support with IT process ownership in a remote-first culture... ...will assist with onboarding, incident management, and support core SaaS platforms like...SuggestedRemote job$80k - $100k
RA Capital Management, LLC in Boston is seeking a Lead IT Service Desk Specialist to provide technical support and lead the Service Desk function. In this role, you will mentor team members while ensuring high-quality support for the organization. The ideal candidate will...Suggested- Roku is seeking a senior IT Infrastructure & Support leader to run a global, decentralized team across EMEA... ...models. You'll set process, coach managers, and own incident response, onboarding... ...collaboration, and the ability to manage service desk workflows (Jira Service Management)...
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$83k - $116.33k
A leading research institution is seeking an experienced IT Project Manager I to join their Project Management Office. This hybrid role involves leading and coordinating IT projects to ensure on-time completion within budget. Candidates should have over 5 years of IT project...- SimpliSafe is seeking an IT Manager in Boston, Massachusetts, to lead a team and guide IT operations in a hybrid work environment. The position involves managing IT help desk functions, fostering team development, and ensuring consistent IT experiences across locations....
- Hannaford is seeking a Management Trainee to prepare for future store leadership in NH. You will observe policies, supervise department operations in the manager's absence, and uphold grooming and safety standards while coaching team members. You will gain proficiency...TraineeshipLocal area
- ...IT Director Boston, Massachusetts, United States The Pioneers... .... You will be in charge to manage the organization's technology... ...Oversees IT operations. Leads team of IT staff. Designs and... ...outside vendors. Manages company help desk. Contributes to team effort...
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- DHC - 1109, South Bay in Boston is hiring a Shift Leader responsible for overseeing all restaurant activities during shifts. This role involves training Team Members, organizing shift schedules, ensuring compliance with safety policies, and maintaining a positive guest ...All shiftsFlexible hoursShift work
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$21 per hour
...states. Full-time The Grocery Lead serves as the liaison between... ...team members and grocery management. Reports to the Grocery Manager... ...you will be responsible for supporting store operations and assisting... ...Are you someone who loves to help others and work as part of a...Hourly payFull timePart timeFlexible hoursShift work- Planet Fitness is seeking a Club Manager to oversee gym operations and deliver... ...driving financial performance. You will lead a diverse team, manage front desk activities, payroll, and marketing... ...full-time role offers growth and a supportive corporate culture. #J-18808-Ljbffr...Full timeAll shifts
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- ...seeking a Senior Healthcare Cybersecurity & Operations Manager to serve as a hands-on cybersecurity subject matter expert... ...and influence—strengthening systems, assessing risk, supporting IT operations, and helping senior leadership understand cybersecurity decisions and...
- ...enhancing customer satisfaction through effective supervision, management of cleaning standards, and a commitment to safety and... ...role operates on-site in Cambridge, Massachusetts, emphasizing support for a diverse and welcoming environment. #J-18808-Ljbffr Harvard...Full time
$50 per hour
Compass Group is seeking a Front of House Lead Supervisor for MAX - 65 East Cottage Street, Boston, MA 02125. The full-time position... ...products and service. Responsibilities include inventory management, staff supervision, marketing oversight, and adherence to company...Hourly payFull time- Citizens Bank is seeking a Facility Manager in Boston to oversee facilities management, repairs, and maintenance. The role involves leading a team of technicians, coordinating vendor activities, and ensuring high-quality facility services. Ideal candidates should have 1...Flexible hours
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- Great Gray Group is hiring a Manager of IT Service Desk to lead its insourced helpdesk for remote employees and four offices in Boston, MA; Wilmington... ...an external networking vendor as needed. Hybrid work supports four days onsite and one remote day. #J-18808-Ljbffr MediumRemote work
$70k - $87k
Nexthink is seeking an Account Executive to redefine IT teams' digital experience. In this role, you will help organizations understand and improve employee productivity through Nexthink’s platform. The position requires strong sales skills, with responsibilities including...Flexible hours
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