Senior Service Now Leader
$90 - $100 per hourBrandon Consulting Associates
Overview Driving operational excellence through ServiceNow strategy, IT asset optimization, and enterprise discovery—aligning technology, processes, and teams for measurable business outcomes. We are seeking an experienced ServiceNow Expert to lead the design, development, and administration of our ServiceNow platform. The ideal candidate will combine deep technical knowledge with strong problem‑solving skills, ensuring the platform aligns with business objectives, supports ITIL processes, and delivers a seamless user experience across the organization. Base pay range $90.00/hr - $100.00/hr Key Responsibilities Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management. Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality. System Integrations: Develop and maintain API‑based integrations between ServiceNow and other enterprise systems. Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery. Security & Compliance: Implement role‑based access controls, monitor platform performance, and ensure compliance with security policies. Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption. Documentation & Training: Produce technical and user documentation; provide training to system users and administrators. Required Qualifications 4+ years of hands‑on ServiceNow administration and development experience. Strong understanding of ITIL processes and best practices. Experience with ServiceNow integrations using REST/SOAP web services. Strong analytical skills and ability to translate business requirements into technical solutions. Preferred Qualifications Experience with ITOM Discovery, Event Management, or Performance Analytics. Knowledge of Agile/Scrum methodologies. Soft Skills Excellent written and verbal communication abilities. Strong stakeholder management and collaboration skills. Ability to prioritize and manage multiple projects simultaneously. Seniority level Executive Employment type Contract Job function Information Technology Industries Transportation, Logistics, Supply Chain and Storage, Computer and Network Security, and IT Services and IT Consulting Referrals increase your chances of interviewing at Brandon Consulting Associates by 2x Additional postings New York, NY $130,000.00-$170,000.00 1 week ago New York, NY $177,200.00-$221,500.00 5 days ago New York, NY $120,000.00-$140,000.00 1 week ago New York, NY $118,000.00-$160,000.00 1 month ago New York City Metropolitan Area $110,666.00-$175,962.00 1 week ago New York, NY $110,000.00-$130,000.00 5 days ago New York, NY $145,000.00-$160,000.00 1 month ago Bronx, NY $65,000.00-$85,000.00 1 week ago Woodcliff Lake, NJ $160,000.00-$175,000.00 4 days ago New York City Metropolitan Area $125,000.00-$150,000.00 11 hours ago New York, NY $111,000.00-$196,000.00 1 week ago Edison, NJ $130,000.00-$150,000.00 2 weeks ago New York, NY $135,000.00-$155,000.00 1 week ago New York, NY $90,000.00-$110,000.00 1 week ago New York, NY $125,000.00-$165,000.00 3 days ago New York City Metropolitan Area $190,000.00-$215,000.00 2 weeks ago New York, NY $110,000.00-$135,000.00 5 days ago New York, NY $250,000.00-$280,000.00 5 days ago New York, NY $110,000.00-$135,000.00 5 days ago New York, NY $250,000.00-$280,000.00 5 days ago New York, NY $110,000.00-$196,000.00 1 week ago Information Governance Technology Manager New York, NY $110,000.00-$135,000.00 5 days ago New York, NY $250,000.00-$280,000.00 5 days ago Head of IT Application Management and Support - 62987 Parsippany, NJ $232,000.00-$303,000.00 1 month ago Senior Director of Information Technology (Tarrytown, NY) New York City Metropolitan Area 3 days ago Manager of IT Services (Senior Associate) Information Technology Service Desk Manager New York City Metropolitan Area $125,000.00-$175,000.00 18 hours ago Summit, NJ $125,000.00-$140,000.00 4 days ago New York, NY $111,000.00-$196,000.00 1 week ago New York City Metropolitan Area 6 months ago Head of IT Application Management and Support Parsippany, NJ $232,000.00-$303,000.00 2 months ago Information Technology Manager (Network Services) New York, NY $200,000.00-$250,000.00 1 week ago Brooklyn, NY $90,000.00-$120,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Brandon Consulting Associates
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