Senior ServiceNow Developer (AI Experience)

Compensation: $130,000 - $145,000 / year Application Deadline: 6 April 2026 Department: ServiceNow Location: Hybrid Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer‑centric, value‑driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost‑effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Senior ServiceNow Developer with AI Experience , you will play a vital role at Nuvitek. You will work closely with an experienced team of developers and engineers in an Agile environment to modernize customer applications using low‑code and AI‑enhanced solutions, while continuously enhancing the ServiceNow platform across various implementations. Key Responsibilities Design, develop, and implement ServiceNow solutions that incorporate AI, machine learning, and automation capabilities to improve user experience and operational efficiency Collaborate with product owners, architects, and cross‑functional teams to translate business requirements into robust technical solutions using the ServiceNow AI framework, including GenAI and Virtual Agent enhancements Customize and extend ServiceNow applications (ITSM, ITOM, HRSD, CSM, etc.) and leverage App Engine to build intelligent workflows and predictive analytics Develop, configure, and maintain ServiceNow integrations with AI‑driven services and APIs, leveraging both ServiceNow‑native and external AI models Conduct unit testing, peer reviews, and participate in code quality assurance to ensure efficient and secure deployments Participate in and contribute to Agile ceremonies, including Sprint Planning, Daily Standups, Backlog Grooming, and Retrospectives Present deliverables and demonstrate new capabilities at sprint reviews and client meetings Contribute to Nuvitek’s innovation initiatives by researching emerging AI technologies within the ServiceNow ecosystem and providing best practice recommendations Develop proof‑of‑concepts for AI‑enabled features and automations that can be scaled across client environments Collaborate with internal teams to document and share knowledge, build standardized AI accelerators, and contribute to internal technical communities Skills, Knowledge and Expertise Bachelor’s degree in Computer Science, Information Systems, or an equivalent technical field 5–7+ years of professional experience within the ServiceNow ecosystem with hands‑on development expertise across multiple modules (ITSM, ITOM, HRSD, CSM, SPM, etc.) Demonstrated experience developing on the Now Platform, including Flow Designer, App Engine, IntegrationHub, and Service Portal 2+ years of practical experience integrating AI and automation technologies within the ServiceNow platform — such as Predictive Intelligence, Virtual Agent, or GenAI‑powered components Experience designing and implementing complex integrations (REST, SOAP, SSO, OAuth, MID Servers, Data Migration) with a focus on intelligent decision automation Strong understanding of ServiceNow data models and architecture, including CMDB, Asset Management, and Performance Analytics ServiceNow certifications (Certified System Administrator and at least one Implementation Specialist or Application Developer certification) Ability to analyze data and workflows to identify AI‑driven opportunities for optimization Strong communication and documentation skills, with the ability to effectively engage both technical and non‑technical stakeholders US Citizen with the ability to attain public trust clearance Highly Desired Qualifications Experience developing, tuning, or integrating AI/ML models with ServiceNow applications Familiarity with ServiceNow’s AI Search, Generative AI Controller, and AI Workbench Knowledge of Python, TensorFlow, or other AI/ML frameworks integrated with ServiceNow Experience with cloud platforms (AWS, Azure, GCP) and their AI/ML services connected to ServiceNow Experience working in an Agile DevSecOps environment with continuous integration/continuous delivery (CI/CD) pipelines Strong troubleshooting, problem‑solving, and time management skills Excellent collaboration and interpersonal skills in remote and hybrid work environments Previous experience supporting Federal Government clients or similar environments Benefits Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal‑opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. #J-18808-Ljbffr Nuvitek