Medical Receptionist

Urgent Care Receptionist / Medical AssistantOptum NY/NJ, is seeking Urgent Care Receptionist / Medical Assistant to join our team in Jericho, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.Optum Urgent Care College Point, part of Optum, has an immediate opening for a friendly, patient focused and detail oriented Associate Urgent Care Receptionist / Medical Assistant to join our team. Associate Urgent Care Receptionist / Medical Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.Schedule: Office is open seven days a week. This role would consist of a 37.5-hour work week, Sunday through Tuesday from 1:50pm to 10:00 pm, Thursday from 6:50 am to 3:00 pm and Friday from 1:50pm to 10:00 pm. The schedule will be determined by the supervisor upon hire.Location: 555 North Broadway, Jericho, NY 11753Primary Responsibilities:Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fieldsLoad or update insurance information as neededAnswer telephone calls promptly and courteously for all specialtiesConfirms and schedule appointmentsVerify eligibility and authorization and flag appointment accordinglyScan insurance card(s)Collect co-payments and outstanding balancesPost payments received in practice management system and provide system-generated receiptsSends patient records to primary care physicianTakes vital signs, performs EKGs and assists providers with patient carePrepares exam rooms for patients and documents patient encounters in EpicPerforms lab testing and quality assurancePrepares and tracks specimens sent to labSchedule appointments using approved scheduling guidelinesAbility to be cross trained as a medical assistantUse call processing and other applicable functionality in the EHR to take messages and communicate with cliniciansMonitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, 'no show,' for follow up appointments for chronic conditions or preventive careMonitor administrative tasks in the EHR and respond timelyScan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visitsAssist coworkers as needed to assure smooth office operation and delivery of excellent service through teamworkDemonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentialityPerform other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: 'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma or GED1+ years of computer proficiency in Microsoft Office1+ years of customer service or healthcare related experienceAbility to be cross trained as a medical assistant or have your certification as a medical assistant presentlyAbility to cover other offices if neededAbility to work a flexible schedulePreferred Qualifications:1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical recordsExperience working with an electronic health record (EPIC)Knowledge of Medical termsSoft Skills:Ability to work independently and maintain good judgment and accountabilityDemonstrated ability to work well with health care providersStrong organizational and time management skillsAbility to multi-task and prioritize tasks to meet all deadlinesAbility to work well under pressure in a fast-paced environmentExcellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from othersPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.