Customer Service Rep - Telephonic - BILINGUAL Eng & Spa

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Paid time off

Bilingual Customer Service Representative (English/Spanish)

We are seeking motivated and professional Customer Service Representatives who have a strong work ethic, a positive attitude, and a desire to learn and grow within a stable and growing company. This is a full-time position with benefits available upon reaching designated employment milestones.

The ideal candidate is dependable, organized, customer-focused, and enjoys building relationships while providing outstanding service over the phone.

Minimum Qualifications

• Minimum of 2 years of customer service experience in a telephonic or call center environment 
• Bilingual in English and Spanish (written and verbal) — required 
• Strong communication and interpersonal skills 
• Ability to build trust and establish rapport with clients 
• Strong organizational skills with the ability to prioritize and multitask 
• Basic computer proficiency 
• Professional, positive, and team-oriented attitude 
• Pleasant and professional phone presence 

Preferred Qualifications

• Previous experience in Medicare or the insurance industry is a plus, but not required 

What We Offer

• Full-time stable employment 
• Opportunities for growth and advancement 
• Supportive team environment 
• Benefits available upon eligibility milestones