SALES ASSOCIATE

Sales Associate (260002C8) Primary Location: Service School Command Job Summary As a sales associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will directly assist customers and help them recognize the need for our products and services. Must be capable of learning about what we sell and articulate our purpose in an educational, insightful, and professional manner. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service Proactively engage and connect with customers. Ask questions and listen to customer needs. Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, and STAR card. Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. Organization Maintain store appearance. Sales Cross-sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on individual needs. Upsell products. Learn product features, keep up with latest trends, and leverage company tools and technology to confidently provide product knowledge. Use a Point-of-Sales system to process cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts. Complete various forms of paperwork reports and reconciliation. Inventory Keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. Dependability Adherence to assigned work schedule. Accurate and complete follow-through on work assignments. Other Duties As assigned. Qualifications Product Knowledge Basic knowledge of products merchandise. Experience Retail experience preferred but not required. High school graduate or equivalent preferred. Communication Skills Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management and on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication and division. Reasoning Ability Ability to multi-task while attending to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Physical Demands This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and the ability to adjust focus. Involves lifting at least 25 lbs and up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. Other Skills Enthusiastic, friendly and energetic with a desire to provide outstanding service. Work Hours Available to work a variety of hours which may include early mornings, evenings, weekends and holidays. Eligibility MUST BE A U.S. CITIZEN OR HAVE LIVED IN THE U.S. FOR THREE YEARS #J-18808-Ljbffr