IT Support Manager
Jobtailor
Responsibilities Lead and manage a team of IT support technicians, providing guidance, coaching, and performance management. Oversee day-to-day IT support operations, ensuring timely resolution of technical issues and service requests. Develop and improve support processes, workflows, and documentation to enhance efficiency and consistency in service delivery. Provide technical assistance to users, troubleshoot hardware, software, and network issues, and resolve escalated support tickets. Manage relationships with third-party vendors, suppliers, and service providers for IT support-related services or products. Oversee inventory management of hardware, software, and IT assets. Requirements Bachelor's degree in computer science, information technology, or a related field. Relevant certifications (e.g., CompTIA A+, ITIL, HDI Support Center Manager) are advantageous. Proven experience (5+ years) in IT support, helpdesk operations, or a similar role, with at least 2 years in a managerial or supervisory capacity. Proficiency in IT support tools, ticketing systems, and remote assistance technologies. Hard Skills IT support troubleshooting hardware support software support network support performance management process improvement workflow development documentation inventory management Soft Skills leadership coaching guidance communication relationship management problem-solving team management customer service organizational skills time management Certifications & Qualifications Bachelor's degree CompTIA A+ ITIL HDI Support Center Manager #J-18808-Ljbffr
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the IT Support Manager in Johnson City, NY vacancy
- Job Title: Traveling Project Manager - Civil Job Location: Travel throughout New York State and PennsylvaniaBase Salary: $125K-$165KRequirements: 5+ years of project management experience on Civil Construction Projects. Position Overview:We are seeking a Traveling Project...SuggestedFor subcontractorFlexible hours
- ...Business Office Manager Susquehanna Nursing & Rehabilitation Center is looking to add a Business Office Manager to its team. In... ...compassionate, resident-centered care while creating a welcoming and supportive environment for both residents and employees. At Susquehanna,...SuggestedWeekly payDaily paidFull timePart timeWork at office
VestraCare by Living Legends Health
Johnson City, NY3 days ago $150k - $180k
Software Engineering Manager, Real-Time Defense SoftwareBinghamton, New YorkFull time, onsite. Occasional domestic travel and periodic... ...leadership for a team developing real-time software solutions supporting critical defense programs. The company designs and builds...SuggestedCasual workRelocation package$40.7 - $61.05 per hour
...Position Overview The IT Project Manager III will manage: • Large and highly complex projects and varying types of programs • Large... ...-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful...SuggestedHourly paySeasonal workFlexible hoursShift workNY United Health Services
Binghamton, NY1 day ago- Job Description Job Description Assist in chiropractic office, coordinate with billing company, be excellent with computers, some experience in medical billing a plus, be an amazing organizer, good with people, may assist in some clinical tasks, must like chiropractic...SuggestedWork at office
North Endicott Chiropractic, PC
Endicott, NY4 days ago - Job Description Job Description This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity...Work at officeRemote work
FYZICAL Therapy and Balance Centers
Johnson City, NY3 days ago - ...natural-born leader with a passion for making a lasting impact on the healthcare industry to join our growing organization as Office Manager at our Johnson City, NY, location! In this exciting leadership role, you will enjoy job autonomy with a visionary company that...Work at office
FYZICAL Therapy and Balance Centers
Johnson City, NY3 days ago - ...Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems... ..., and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks...ApprenticeshipWorldwideShift work
US Navy
Johnson City, NY3 days ago - ...(Word, Excel, Power Point, etc.) as well knowledge of contact management software is helpful.. List of other qualifications that our... ...solution-based sales process Experience collaborating with, supporting and driving sales through sales channel partner organizations...Full timeWork at office
Prism Biotech
Binghamton, NY14 hours ago $69k
...work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance... ...and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value...Remote jobWork from homeFlexible hoursHMG Careers
Port Dickinson, NY1 day ago$45.63k
...Project, providing comprehensive intake, administrative, and client support functions. This role combines direct client service with... ...facing housing instability. Schedule client appointments and manage calendar coordination for court appearances, attorney meetings,...Work at officeLegal Aid Society of Mid New York Inc
Binghamton, NY11 days ago$107.17k - $216.55k
...Responsibilities• Develops and demonstrates strong in-depth knowledge of clinical disease states and current treatment guidelines to effectively support and inform healthcare professionals• Effectively communicates product information to healthcare professionals to positively...Full timeTemporary workRelocation package- ...Job Description Job Description You’ve Never Been Satisfied with "Good Enough." You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you’ll do exactly that. You’ll help develop...Temporary workFor contractorsWork at officeLocal areaFlexible hours
Accenture Infrastructure and Capital Projects, LLC
Binghamton, NY8 days ago - ...Development, this position will be responsible for patient access management for Guthrie Medical Group operations. This position primary... ...and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis.7. Recommends improvements...Full timeWork at office
$80k - $95k
...Job Title: Commercial Lines Account Executive | Client Service Manager Salary: $80,000 - $95,000 plus comprehensive health... ...with third-party vendors on behalf of clients. Oversee and support a dedicated service team. Qualifications: ~ Bachelor’s degree...Work experience placementWork at officeAPR
Johnson City, NY13 days ago$150k
...unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Water Solutions, a division of Leaf Home is... ...and water-oriented appliances, you’ll be backed by the support of Leaf Home and LeafFilter, the largest gutter protection company...Weekly payPart timeLocal areaWork from homeLeafHome
Binghamton, NY14 hours ago$110k - $160k
...JOB DESCRIPTIONPosition: HVAC Sales Specialist (Hybrid/Remote)Reports to: HVAC Sales Manager Yearly Salary: $110K - $160K (Salary plus Earned Commissions) GENERAL DESCRIPTION:Reporting to the HVAC Sales Manager, the Sales Specialist's role is to develop and close...Remote workMirabito Energy Products
Binghamton, NY2 days ago- ...homeowners restore their properties after storm damage, and grow in a values-driven environment—we'll give you the tools, training, and support to succeed. At Aspen Contracting, we believe in doing the right thing through higher standards and genuine care. We're a...Full time
Aspen Contracting- Field
Binghamton, NY4 days ago $40k - $50k
...experience * Recommend AT&T products, devices, and entertainment solutions * Hit sales goals, earn commission, and grow your career * Support store operations and work alongside a motivated team * Build relationships in the local community and represent the AT&T brand...Full timeLocal areaAfternoon shiftPrime Communications
Vestal, NY2 days ago- We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: ~100% remote work ~ Qualified warm leads (no cold outreach) ~ Proven systems, structured training...Remote work
Globe Life
Union, NY14 hours ago - ...industry events to expand network and promote company offerings. - Provide timely and accurate sales forecasts and reports to management. - Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction. - Collaborate with marketing...Full timeWork at office
Casa Imports
Binghamton, NY1 day ago $100k - $250k
...values-driven environment-we'll give you the tools, training, and support to succeed. At Aspen Contracting, we believe in doing the... ...the face of challenges Comfortable working independently and managing your own schedule Valid driver's license and reliable...Weekly payFull timeContract workAspen Contracting
Binghamton, NY4 days ago- ...preconstruction, engineering and field installation of all Mechanical, Electrical, Plumbing (MEP) systems. Reports To Project Manager, Project Executive Essential Duties & Responsibilities* Specifically relating to the mechanical and electrical systems (e.g....Permanent employmentContract workTemporary workFor subcontractorWork at office
Turner Corporation
Vestal, NY1 day ago - ..., promotion, and merchandising data. What will you be doing? On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. There will be specific criteria that you will be...Part timeWork at officeRelocation packageFlexible hoursShift work
RD SOLUTIONS INC
Endicott, NY4 days ago $75k - $120k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Service Manager Regular Full-Time Management Binghamton, NY, US 11 days ago Requisition ID: 14024 Salary Range: $75,000.00 To $120,000.00 Annually...Full timeLocal areaImmediate startWilliams Auto Group
Johnson City, NY3 days ago$90k
...General Manager NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely...Hourly payFull timeWork at officeNexDine
Endicott, NY2 hours ago$70k - $90k
...JOB DESCIRPTION Position: HVAC Service Manager Reports to: Director - HVAC Division Status: Exempt Full-time Salary Range... ...Installation teams to provide leadership, guidance & technical support, on-site training & development and any other support that they...Full timeRemote workNight shiftWeekend workMirabito Energy Products
Binghamton, NY2 days ago$90k - $110k
...A high-end senior living community is seeking an energetic, business-minded General Manager to lead daily dining and culinary operations near Binghamton, NY . This role offers an incredible opportunity to run a premier dining program like your own business, backed by...Relocation packageWeekend workHorizon Hospitality LLC
Binghamton, NY4 hours ago$60k - $85k
...Service Manager Binghamton, New York, United States Apply now Monroe Tractor is a well-known and respected construction equipment... ..., we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 195...Temporary workWork at officeMonroe Tractor & Implement Co.
Binghamton, NY14 hours ago$69k
...driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership. Work 100% remotely while... ...relationships that support long-term retention Work closely with your manager through ongoing coaching and development Consistently...Remote jobWork from homeFlexible hoursHSS Careers
Binghamton, NY15 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Manager. Be the first to apply!
Related searches
- IT support Johnson City, NY
- IT tech support Johnson City, NY
- tech support Johnson City, NY
- IT technical support Johnson City, NY
- technical support Johnson City, NY
- technical customer service advisor Johnson City, NY
- IT systems support Johnson City, NY
- customer technical support manager
- global technical support manager
- service desk team lead