Residential HVAC Maintenance Technician

HVAC Maintenance TechnicianLocation: Elkhart, INPay: Competitive pay based on experienceReady to Trade Up from a Job to a Career?Legacy Heating and Air is looking for an HVAC Maintenance Technician to join our growing team. If you enjoy helping customers, take pride in delivering exceptional service, and want a long-term career with a trusted local company, we'd love to meet you.This position focuses on performing routine maintenance and inspections on residential HVAC systems while building strong customer relationships. The ideal candidate is dependable, eager to learn, and committed to providing homeowners with a five-star service experience.BenefitsCompany vehicle – fully stockedMedical, dental, and vision insurance401(k) with company matchBasic and optional life insurancePaid time off and holidaysOngoing training and career development opportunitiesWhat You'll DoPerform preventative maintenance on residential heating and cooling equipment.Complete system inspections and identify potential performance or safety concerns.Clean, test, and adjust HVAC components to improve system efficiency and reliability.Educate homeowners on system operation, maintenance recommendations, and indoor comfort solutions.Clearly communicate maintenance findings and recommended repairs.Document service calls, inspection results, and customer interactions accurately.Maintain a clean, organized, and professional work environment.Work closely with dispatch and team members to ensure a positive customer experience.Follow all company safety policies and industry best practices.Represent the Legacy brand with professionalism and integrity during every customer interaction.What You'll BringRequiredStrong customer service and communication skills.Positive attitude and team-oriented mindset.Ability to learn technical skills and apply company processes.Strong organizational and time-management skills.Ability to work independently and solve problems in the field.Valid driver's license with a clean driving record.Ability to lift and move equipment as needed.PreferredHVAC maintenance or service experience.EPA Certification.Knowledge of residential heating and cooling systems.Experience using mobile service software or dispatch platforms.Sales or customer-facing experience with presenting service recommendations.What Makes a Great Candidate?Enjoys helping people and creating outstanding customer experiences.Takes pride in quality workmanship and attention to detail.Comfortable educating customers and making service recommendations when appropriate.Self-motivated, dependable, and eager to grow professionally.Values teamwork, accountability, and continuous improvement.Why Legacy?At Legacy Heating and Air, we're more than a service company—we're a team committed to helping employees build successful careers. We provide industry-leading training, advancement opportunities, and a supportive culture where your contributions matter. If you're looking for a place to grow your skills and make an impact, Legacy is the place for you.We are an Equal Opportunity Employer.