EVP and Chief Information Officer

NeighborWorks as a Company and an Employer

At NeighborWorks® America, our people are humble, passionate and creative. We lead with empathy, encourage curiosity and embrace ambiguity. For over 45 years, Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit organization known as NeighborWorks America, has worked to make every community a place of opportunity. Our network includes nearly 250 organizations in every state, the District of Columbia and Puerto Rico.

NeighborWorks America offers grant funding, peer exchange, technical assistance, evaluation tools and access to professional learning as the nation’s leading trainer of housing and community development professionals. NeighborWorks network organizations provide affordable homes, owned and rented, financial counseling and coaching, community building through resident engagement, and collaboration across health, employment and education. If our mission inspires you, read on to learn more about how you can support our work.

Caring for communities starts with caring for our internal community, our staff. Picture yourself in a collaborative and diverse hybrid environment surrounded by colleagues who challenge, encourage and inspire you. This opportunity offers an impressive total rewards package that includes a 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits. Start your career with NeighborWorks America and take advantage of our Staff Training and Education Program (STEP), designed to support continued learning and professional development. Our benefits are designed to support staff holistically, enabling them to give their best in both work and life.

We are a mission-based organization committed to fostering a high-performing culture guided by our core values:

• We hold ourselves and each other accountable.

• We act with integrity.

• We lead with curiosity.

• We pursue excellence with courage.

• We respect, honor and celebrate each other.

• We collaborate with purpose.

Work at a Glance: Connect Technology Strategy to Mission Impact

Position Summary:

The Chief Information Officer (CIO) serves as the executive leader responsible for establishing the organization's technology vision, digital transformation strategy, enterprise data strategy, and technology governance framework. The CIO partners with executive leadership and the Board to align technology investments with organizational objectives, manage enterprise technology risk, and ensure the effective delivery of technology capabilities through the IT&S leadership team. The CIO provides strategic oversight of technology operations, cybersecurity, data governance, and innovation initiatives while fostering a high-performing, customer-focused technology organization.

Essential Duties/ Responsibilities:

1. Develop and lead a forward-thinking IT strategy that aligns with NeighborWorks America's mission, strategic goals, and operational priorities-ensuring technology is a key enabler of innovation, impact, and efficiency.
2. Provides executive oversight and strategic direction for enterprise technology services delivered through the IT&S leadership team.
3. Provides executive oversight of enterprise technology risk, cybersecurity governance, and business resilience through delegated IT&S leadership.
4. Drive data strategy and governance to ensure high-quality, accessible, and actionable data that informs organizational decision-making, supports strategic planning, and measures impact across programs.
5. The CIO provides executive leadership for the IT&S division through a senior leadership team led by the SVP, IT&S and other department leaders.
6. Partner with senior leadership and cross-functional teams to advance digital transformation initiatives, improve operational efficiency, and strengthen collaboration across the NeighborWorks network.
7. Serve as the principal technology advisor to the CEO, Executive Leadership Team, and Board of Directors on matters related to technology strategy, digital transformation, cybersecurity, data governance, and emerging technology trends. Provide regular updates to executive leadership and the Board regarding the status of strategic technology initiatives, technology performance, enterprise technology risks, and cybersecurity posture.
8. Manage the IT&S budget, contracts, and vendor relationships to ensure responsible stewardship of resources, optimize return on investment, and drive cost-effective technology solutions.
9. Represent NeighborWorks America in strategic partnerships, sector forums, and interagency technology initiatives to elevate the organization's visibility, influence, and access to emerging best practices and collaborative opportunities.

Nature of Work Contacts:
NeighborWorks America staff, senior executives, program directors, technical teams, network members, and external vendors. Serves as a strategic advisor to the CEO and Board of Directors on matters related to digital innovation, risk, and enterprise technology.

Fiscal Responsibilities:
Corresponding management of the program's budget.

(b) Experience:

• At least 18 years of progressive leadership experience in IT, digital transformation, technology governance, or related functions.
• At least seven (7) years of senior leadership experience directing multiple technology disciplines, such as infrastructure, cybersecurity, enterprise applications, data and analytics, digital services, or technology operations.
• Demonstrated success in digital strategy, innovation, and transformation in mission-driven or complex multi-stakeholder environments.
• Strong background in IT governance, cybersecurity, regulatory compliance, and risk management.
• Exceptional leadership, change management, and communication skills with the ability to inspire, influence, and collaborate.

(c) Licenses, Certifications: Relevant executive or professional certifications such as Certified Information Systems Security Professional (CISSP), Certified in Governance of Enterprise IT (CGEIT), Project Management Professional (PMP), ITIL, or equivalent credentials is highly preferred.

(d) Competencies, Knowledge, Skills & Abilities:

• Mastery of IT theories, principles, concepts, standards, and practices sufficient to develop new theories, concepts, standards, and methods in diverse IM specialty areas.
• Ability to effectively oversee IT budget and acquisition activities.
• Experience in ERP and CRM solutions.
• Strong project management skills and experience managing complex projects.
• Strong leadership and management skills; Demonstrated experience inleading and managing employees at various levels of responsibility.
• Ability to think strategically, and to effectively develop, communicate, and execute plans.
• Strong collaboration skills: Ability to coordinate the input and priorities of multiple players.
• Strong problem-solving skills; enjoys taking ownership of and solving problems.
• Ability to thrive in fast-paced and changing environment.
• Excellent written and verbal communication.
• Strong interpersonal skills.

(e) Technology:

• Familiarity with tools used for requirements management, bug tracking, and collaboration (e.g., Jira, Confluence, Copado or similar)

Preferred Qualifications:

• Experience in the nonprofit, public, or housing/community development sectors.
• Certification in cybersecurity, project management, or IT service management (e.g., CISSP, PMP, ITIL).
• Working knowledge of grants management systems, CRM platforms, or data warehousing tools.

Working Conditions:
(a) Travel: Up to 15%.
(b) Physical/Sensory Demands: Fast-paced working environment, extensive computer usage.
(c) Hybrid: Reports to Washington, DC headquarters office two days per week.

Salary Range: $180,000-$200,000

The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate’s qualifications/professional experience.

Special Provisions: N/A

Requisition Close Date: November 3, 2026, 5 p.m. ET

The use of artificial intelligence (AI) tools is strictly prohibited as candidates seeking employment with NeighborWorks America engage in our interview process. Prohibited uses of AI include but are not limited to, drafting and submitting misleading resumes, using or referencing AI-produced answers during any portion of our interview process, or using an AI notetaking tool. Candidates are welcome to take notes, but using AI is not permitted. Prohibited use of AI during the interview process will result in immediate disqualification. In compliance with the American with Disabilities Act, NeighborWorks America will consider reasonable accommodations requested by candidates seeking employment with our organization.