Clinical Assistant Team Lead - Waltham, MA

Job Description

Job Description

Everleap Fertility is currently seeking a Clinical Assistant Team Lead to join our Waltham practice. This position is a full-time position Monday-Friday 7:00am-3:00pm, subject to change with patient volume and coverage. Rotating weekends and holidays.

Job Purpose: The Lead Clinical Assistant oversees clinical employees in their assigned office. This position works collaboratively with Clinical Management Team to ensure offices are adequately staffed and trained to provide excellent patient care. This position provides training to new staff and continuing education to all clinical staff.  

Essential Functions and Accountabilities: 

• Trains, evaluates, and coaches employees.
• Oversees clinical staff schedules, assignments, and break times.
• Oversees maintenance of clinical supplies inventory in all assigned offices.
• Oversees clinical and phlebotomy supplies/ordering/inventory tracking.
• Maintains a Safe and Clean work environment.
• Collaborates with outside vendors to track/resolve errors and troubleshoot equipment issues.
• Educates clinical staff on all clinical standard of practice policies and work instructions.
• Maintains OSHA safety standards in office. Elevates deficiencies to Clinical Management Team.
• Effectively communicates with staff to resolve employee conflicts, complaints. Elevates to Clinical Manager/Human Resources as needed.
• Responsible for owning the weekly and daily MA schedule, managing call-outs, and overseeing staffing for the MA department across all 8 centers.

Academic Training: 

• High School Diploma or equivalent (GED) - required
• Completion of Certified Medical Assistant Program - preferred
• Studies level: Certification
• Studies area: Medical Assistant program
• Phlebotomy State certification required
• Studies level:  Certification
• Studies area:  Phlebotomy Program

Position Requirements/Experience:

• Minimum of two years’ experience in a multi-physician practice (three or more physicians) with proven work experience in both clinical and administrative areas - preferred
• Previous experience in women's health or reproductive endocrinology and infertility – preferred
• Previous Team Lead or Supervisor experience – preferred
• Knowledge of medical terminology - required

Technical Skills: 

• Working knowledge of Microsoft Office, especially Outlook and Excel. 
• EMR experience - required
• Experience assisting in office procedure and office machines (i.e., computer, fax, copier, etc.).
• Phlebotomy experience preferred

Built on the legacy of RMA, Boston IVF, Conceptions, and six other leading North American fertility practices, Everleap Fertility brings together more than 200 physicians and embryologists across 60+ locations, including 25 IVF laboratories. Together, we have helped hundreds of thousands of patients build families and have helped shape reproductive medicine for more than 40 years.

Everleap Fertility’s national scale and collective knowledge are focused on the next leap forward in reproductive medicine through ever-advancing standards across our locations, ever-more personalized treatment delivered by expert local teams, and ever-better experiences for every person who comes to us for care.

Everleap Fertility is part of IVI Institute, the global leader in reproductive medicine, a global community working together to advance the field. Our shared scientific knowledge and clinical expertise help accelerate innovation, raise standards, and bring advances in reproductive medicine into patient care.

Everleap Fertility offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week

• Medical, Dental, and Vision Insurance Options
• Retirement 401(k) Plan
• Paid Time Off and Paid Holidays
• Company-Paid Life Insurance, Long-Term Disability, and AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

EEO Statement

Everleap Fertility is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Everleap Fertility is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Everleap Fertility are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Everleap Fertility will not tolerate discrimination or harassment based on any of these characteristics. Everleap Fertility encourages applicants of all ages.

Monday - Friday 7:00am - 3:00pm