Travel Sourcing Specialist
Gallagher
Welcome to Gallagher – a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. You’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Gallagher, one of the world’s largest insurance brokerage and risk management services firms, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services to clients around the world. The Travel Sourcing Specialist supports the Global Travel Director with travel-related sourcing initiatives and manages travel operations worldwide. A critical component of this role includes designing and distributing tailored reports, analyzing spend data to identify cost savings opportunities, and providing compliance reporting metrics. This role serves as the primary customer service point of contact for Gallagher travelers and travel arrangers, handling questions, requests and challenges with travel bookings. It encompasses significant responsibility for key program monitoring and reporting, measuring compliance to travel and expense policies, communicating important items to travelers, and escalating issues to vendors. The ideal candidate will have a background working in the travel industry, a keen interest in emerging technologies and key travel trends, and confidence in proposing changes that improve Gallagher’s global programs. The Travel Sourcing Analyst is a highly accountable, global-facing role responsible for driving performance, execution, and continuous improvement across the travel program. How You’ll Make An Impact Own the day-to-day performance of global Egencia programs, serving as the primary point of contact for travelers and employees while proactively resolving issues and enhancing the user experience. Act as the subject matter expert on Egencia, independently troubleshooting functionality and usability challenges while identifying opportunities to improve adoption and efficiency. Develop and maintain global SOPs, ensuring consistency, scalability, and operational excellence across all regions. Lead travel data analysis and reporting, translating insights into actionable recommendations that drive cost savings, improve policy compliance, and influence strategic decision-making. Support and strengthen the Travel & Expense Policy, including delivering regular training to new employees and acquisition partners, and maintaining internal resources to ensure clarity and adoption. Partner on sourcing strategy and supplier negotiations, supporting contracting and performance management across airlines, hotels, car rental providers, and other key vendors. Own the rollout and management of international points of sale across EMEA, Latin America, and APAC, with a focus on Latin America expansion—ensuring alignment to global standards while adapting to local market, regulatory, and cultural requirements. Leverage Spanish language skills to support Latin America operations, enabling effective communication, stronger stakeholder engagement, and successful regional execution. Build and manage strong global supplier relationships, driving accountability, consistency, and continuous improvement in service delivery. Establish a regular cadence with regional travel liaisons, ensuring alignment, visibility, and effective issue resolution across markets. Serve as a trusted backup to the Global Travel Director, stepping in to support leadership, decision-making, and program continuity as needed. Monitor industry trends and emerging solutions, providing insights that inform sourcing strategy and enhance the overall travel program. About You Required: Bachelor’s degree 3 years related experience or high school diploma and 6 years experience in indirect sourcing and operations Working knowledge of travel and expense commodity categories Exceptionally strong written and verbal communication skills; proven track record in analytical and prioritization skills Preferred: Three to five years of experience in corporate travel program management Experience with indirect sourcing of airlines, hotels, car rentals and payment systems Basic familiarity with travel agency operations and/or diverse online technology solutions Ability to work self‑directed in a fast‑paced, multitasked, and matrixed environment; self‑motivated, proactive, independent, and responsive Strong written and verbal communication skills Spanish written and verbal communication skills Fluency with Microsoft Suite (Excel, PowerPoint, etc.) Excellent multi‑tasking and prioritization skills Experience in working and presenting financial information to develop consensus and buy‑in for data‑based decisions Ability to collaboratively and positively influence internal and external clients and suppliers Demonstrated project management skills Strong customer service mindset Highly organized, results‑oriented, and attentive to details Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Below are the minimum core benefits you’ll receive: Medical/dental/vision plans, which start from day one Life and accident insurance 401(K) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more These benefits apply to full‑time positions; for other positions further details will be provided during the selection process We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business and is embedded into the fabric of our organization. Gallagher embraces employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. Gallagher believes all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer–employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff and termination. Gallagher will also make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr
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