Manager of Fleet Presentation - Valley Metro

Manager of Fleet Presentation - Valley Metro

Knowledge and Experience:

• Two (2) years of verifiable experience as a Fleet Care Manager, Supervisor or similar occupation
• Responsible for the supervision of a large group of employees engaged in Utility/Fuel work
• Must have a valid Arizona driver's license
• Ability to analyze operating problems effectively and develop effective courses of action
• Supervise and train personnel, effectively coordinate complex schedules and assignments
• Ability to read and write in English and follow written and oral instructions
• Must be able to do basic math associated with chemical mixing, square footage of surfaces to be cleaned and labor related calculations
• Must have an excellent attendance record
• Able to demonstrate the ability to exercise good judgment
• Must be computer literate
• Experience with leading and directing a large team

Skills:

• Computer savvy with working knowledge of relevant outstanding organizational and time management skills.
• Excellent communication abilities with aptitude in problem-solving.
• Ability to work early mornings, late nights, weekends, holidays and adjust to the evolving needs of the business.
• Ability to effectively lead and direct a large team.
• Excellent written and verbal communication skills.

Key Accountabilities:

1. Leadership & Workforce Management

• Lead, coach, and support unionized cleaning staff while ensuring all supervisory actions comply with the collective bargaining agreement (CBA).
• Manage staffing levels, assignments, and schedule creation based on seniority rules and CBA provisions.
• Conduct performance discussions, corrective actions, and grievances in accordance with the various CBAs, contract guidelines and agency policy.
• Build strong working relationships with union representatives and collaborate on operational issues, labor–management discussions, and workplace improvements.
• Promote a respectful, inclusive, and contract‑compliant work environment.

2. Contractor Oversight & Vendor Management

• Serve as the primary liaison for contracted bus cleaning vendors and enforce adherence to performance, safety, and reporting requirements outlined in their contracts.
• Verify contractor compliance with scope of work, staffing levels, KPIs, and safety practices.
• Review and approve contractor invoices, ensuring accuracy of work performed.
• Participates in RFP development, contract evaluation, and renewal processes.
• Conduct regular compliance audits and reviews with contractor personnel.

3. Operational Oversight

• Ensure all equipment (buses and support vehicles) are cleaned, disinfected, fueled, and prepared for service timely and according to agency standards.
• Oversee daily operations including interior cleaning, nightly servicing, deep cleans, biohazards, and special projects.
• Conduct a minimum of 20% quality inspections and document findings, coach staff and contractors toward continuous improvement.
• Coordinate with Operations, Maintenance, and Facilities teams to meet service deadlines and support special events or operational changes.

4. Labor Relations & Contract Compliance

• Interpret and apply the collective bargaining agreement in all supervisory actions.
• Participate in grievance procedures, investigatory meetings, and arbitration preparation as required.
• Ensure discipline, job bids, leave approvals, and overtime assignments follow contractual rules.
• Provide management representation for labor–management committee meetings and collaborate on workforce or safety initiatives.

5. Safety, Compliance & Quality Assurance

• Ensure compliance with OSHA, EPA, ADA, FTA regulations, agency policies, and CBA safety provisions.
• Maintain standardized cleaning processes, chemical usage guidelines, and PPE requirements.
• Conduct regular safety audits and implement corrective actions.
• Report incidents, hazards, and near-misses and lead root-cause analyses.

6. Budgeting, Inventory, and Reporting

• Prepare and manage budgets for staff labor, contracted services, supplies, and equipment.
• Maintain records including cleaning logs, quality inspection reports, attendance, overtime, grievances, and contractor performance data.
• Provide regular operational updates, metrics, and forecasts to senior leadership.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This role involves both office and field work within bus transit facilities, including working in extreme weather condition (hot and/or cold); Regularly performs physical activities that require considerable use of the arms, hands, and legs and moving the whole body, such as walking, standing, lifting up to 50 lbs., climbing, bending and handling materials ; is frequently exposed to loud noise, fumes or airborne particles, toxic or caustic chemicals in a ventilated maintenance shop ; May walk and/or stand for over 6 hours per day; Works with personal computer (PC), laptop, and electronic hand-held device (cell phone, two way-radio); works around heavy machinery.

Additional Statements:

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact View email address on click.appcast.io. Keolis complies with federal and state disability laws and provides reasonable accommodation to qualified applicants.
• Work authorization: "Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position"
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.