Lead Product Designer

Lead Product Designer

New York, NY; Pittsburgh, PA; Seattle, WA

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

As Lead Product Designer at BlinkRx, you will support the day-to-day design needs of a cross-functional product team and drive alignment across multiple product areas. You'll partner closely with stakeholders, product managers, engineers, and other product designers to help define and execute on BlinkRx's overall product vision and strategy. You'll be a vocal advocate for all segments of users and customers and consistently deliver intuitive, well-crafted user experiences for BlinkRx products.

Responsibilities:

• Craft a modern, engaging user experience that solves both user and business needs.
• Organize and facilitate collaborative work sessions and design thinking exercises that span multiple teams or departments.
• Utilize user research insights and data analysis to inform design decisions, as well as identify where additional data and research are needed.
• Propose and concept new product opportunities that are additive to product strategy and provide value to all patient and user segments.
• Define interaction patterns, user flows, and complex information architecture models that support the end-to-end user journey through our products.
• Generate low, medium, and high-fidelity wireframes, mockups, and prototypes for products and user interfaces.
• Conduct a basic level of generative and evaluative user research including moderation of user sessions, synthesizing feedback, and sharing insights for broader team consumption and action.
• Document all product design work, including detailed UI specifications, UX decision making and supporting rationale, and user interview insights.
• Identify and develop toolkits and processes that empower team members and scale the design team.

Requirements:

• 7+ years of product design experience in a similar role or product organization
• BA/BS degree in Design, HCI, or equivalent practical experience
• Problem-solving skills in complex software applications and platforms.
• Excellent storytelling and communication skills, both written and verbal
• Demonstrated proficiency in Figma and the Adobe Creative Cloud Suite
• A blended skill set of visual design, information architecture, interaction design, various prototyping methods, and basic user research skills
• Proven track record of collaborating successfully with a cross-functional product and engineering teams to launch products
• Experience leading a style guide or design system initiative and driving organization-wide usage and adoption
• Ability to exhibit strong judgement and decision making skills
• A comprehensive portfolio of product design case studies that showcase early concepts and iterations, supporting user research, performance metrics, and design processes used throughout the duration of each project.

Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.