Dispatcher @ Transportation Department

Dispatcher @ Transportation Department

Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record driver absentee calls and assign substitutes. Coordinate all functions to ensure effective daily operation.

Qualifications

Education/Certification:

• High school graduate or GED
• Hold a valid class B - CDL driver's license with "P" and "S" endorsements preferred
• TEEX Dispatch certification preferred
• Successfully complete TEA Bus Driver certification class

Special Knowledge/Skills:

• Able to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses
• Able to read and understand documents including policies and procedures manuals
• Able to receive and give written and verbal instructions
• Able to pass US Department of Transportation alcohol and drug tests and annual physical exam
• Excellent organizational, communication, and interpersonal skills

Experience:

• Minimum of two (2) years' experience in school bus operations preferred

Major Responsibilities and Duties

Dispatch

• Dispatch all routes daily and prepare daily personnel report.
• Receive driver and monitor absentee calls and assign reserve drivers to fill all vacancies OR drive route when needed.
• Assign reserve buses in accordance with hold list and check all keys.
• Monitor radio, logs and dispatch daily road calls and report information to supervisor weekly.
• Receive, record, and report driver and bus monitor absence calls.
• Date stamp and distribute vehicle, route and student information.
• Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
• Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations.

Other

• Maintain regular and reliable attendance.
• Follow district safety protocols and emergency procedures.
• Maintain an appropriate level of technology competence to meet the current and future needs of Alief.
• Implement alternative methods of instruction as needed.
• Perform other duties as assigned

Supervisory Responsibilities: None

Evaluation

Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Manual Trades - Transportation Personnel.

Mental Demands/Physical Demands/Environmental Factors

Tools/Equipment Used: Standard office equipment, including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher

Posture: Prolonged sitting; frequent standing, kneeling/squatting bending/stooping, pushing/pulling, and twisting; may work in tiring and uncomfortable positions over, in and under vehicles

Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs/ladders/scaffolding; regular grasping/squeezing, wrist flexion/extension, and overhead reaching

Lifting: Frequent moderate lifting and carrying (up to 15 pounds); May require occasional heavy lifting and carrying (15-45 pounds)

Environment: Work outside and inside, on slippery, hard or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures, dust, noise, vibration and vehicle fumes; exposure to chemical and electrical hazards; work around machinery with moving parts; regularly work irregular hours; occasional prolonged hours; work early shift

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

The full job description for this position is included within this job posting. By applying for this position, you are accepting the responsibilities and duties of this position as they are listed in the job description.

Hiring administrators review applications, interview, and recommend for hire.

Calendar Days: 220

Pay Grade: MS07

2025-2026 Salary Range Min. $36,864 Mid. $44,004 Max. $51,141 (Based on previous experience)

Salaries are determined by the number of completed and eligible years of service at an accredited school.