Billing Analyst

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces® list. We are looking for anorganized,efficient,detail-oriented Billing Analyst to join ourBusiness OperationsRevenue Assuranceteam.Analyst responsibilities will includeinterpreting andvalidatingcontract termsfor billing and paymentspreviouslycreated inour billing systems to ensure nopast or futurerevenue leakage.Manualcalculation ofCPI,SOFR, and all other calculations performed outside ofautomatedbilling/paymentsystems. Validatingallsystem generated calculations within thebilling/paymentsystems.Documentall errorsencounteredandtrack reduction in revenue leakage. Update procedures to ensureno future revenue leakage.Report and track anyissues caused by systemissues andtrack toresolution.Communicate issuesencounteredandpossible revenuerecovery values torelationship personnel to discusspossible recoveryof lost revenueand/or future changes to billing/payment calculationswithcustomers. ESSENTIAL DUTIES AND RESPONSIBILITIES Review customer contracts toidentifycurrent active contractstoutilizeforauditing payment/billing. Auditcontractpayment/billingtermsby comparing contractdetailsto current calculationsto ensureaccuracy fornewand existingcustomers. ValidateCPI and SOFR protectionand all other manualcalculations,document discrepancies, and coordinate payment/billingterm corrections and lost revenue/expense calculations. Validate first billfor new customersand recently corrected customersto ensure accuracy prior topayment/billing delivery tocustomer. Communicate and coordinate withCustomerRelationship Managers toprovidepayment/billingcorrectioninformation, resolve issues andprovide clarifications related to billing/payment calculations and processes. Track issues,determineroot cause, update procedures for correctiveactionsand track system updatesrequiredto completion. Query data toassistwith investigation of issues. Prepare various monthly reports and data analysisassociatedwith audit activities. Perform tasks associated with standard audit proceduressuch as pulling documentation and explaining process flows. Identify,documentandassistwithimplementingbusiness process improvements. Miscellaneous duties as assigned. SYSTEMS INVOLVED Oracle Microsoft Office CORE/AMP/Morphis/Webtools - billing systems 3rd party systems Proprietary Contract Management and Billing software EDUCATION, EXPERIENCE, REQUIREMENTS 2 plus years of hands-on experience with contract management,billingand/or accounting responsibilities College level accounting coursework,bachelordegree, or equivalent work experience. Proficiencywith Microsoft Office products, including Word, Excel, Outlook. Microsoft Access,PowerQuery,PowerBI, SQLexperience a plus Hands-on, self-starter with the ability toindependently and effectively follow difficult issues throughto resolution Must bedetailorientedandorganized. Strong abilityto multitask. Well-developed verbal and written communication skills Strong critical thinking/problem solving skills Team-oriented Committed to meetingdeadlines and flexibleto workafter hours as needed. #LI-CS1 #LI-hybrid Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include : Medical Insurance Dental Insurance Life Insurance Vision Insurance Short/Long Term Disability Paid Vacation 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. #J-18808-Ljbffr