IT Systems Integration Specialist

IT Systems Integration Specialist

The primary responsibility of an IT Systems Integration Specialist is discovery, planning, and converting the acquired business information systems such as data collection, data conversion, processes, interfaces, and hardware/software resources to work together as a unit in standardized ERP and IT environment. Position is the IT and Systems Operations arm of the M&A conversion process who works closely with the dedicated AIM for each acquisition. We work alongside them, being their main POC for any issues in our purview.

Key Responsibilities:

• Be liaison between the business and the IT systems/operations teams gathering and converting of data and systems to standardized ERP and IT systems.
• Assist with coordinating all acquisition related activities, calls, and onsite visits
• Provide pre and post go-live support for data conversion as well as business operational process flow.
• Configure and troubleshoot issues received from users during conversion and post go-live process within the IT and system configuration perspective.
• Escalate, document and resolve issues based on comprehensive reporting and analysis of the business requirements and feedback
• Coordinate and collaborate with local team members as well as remote users to provide technical support, maintenance and resolution of issues.
• Work with data lead to analyze customer and supplier data specifications to provide gap analysis. Work with M&A teams and IT teams to develop solutions to bridge those gaps.
• Communicate with legacy teams to clarify IT integration and implementation issues.
• Travel for various onsite visits including, but not limited to, operations pre-visit, conversion weekend, and post go-live follow up visits.
• Coordinate travel details for the go live process including inventory, conversion, and training teams; Work closely with AIM for attendee lists
• Manage and coordinate efforts of the acquisition process to ensure all IT and systems integration aspects of the acquisition are handled on a timely basis.
• Manage post-closing activities, to track and escalate any IT related issues
• Assist as needed with any issues requiring IT input from non-IT departments or where asked to assist by the M&A team
• Work with infrastructure and infosec teams to assist with legacy systems and network decommissioning, discovery, tracking, and communications with legacy and IT teams.
• Assist other IT departments with projects or tasks where bandwidth allows

Direct Manager Direct Reports:

• The IT Systems Integration Specialist at the company reports directly to the Director of IT Systems Integration.
• This position does not include any direct reports.
• The incumbent will collaborate with cross-functional teams to ensure seamless integration of acquired business information systems, overseeing the M&A IT and business operational functions and maintaining robust connections to inventory databases.

Travel Requirements:

• The IT Systems Integration Specialist in the company is required to undertake periodic travel, approximately 20% of the time, to various company locations to ensure seamless integration and functionality of business information systems.
• This travel can include weekends as well.

Physical Requirements:

• The IT Systems Integration Specialist role at the company involves standard office-based physical requirements.
• The position primarily requires prolonged periods of sitting and working at a computer workstation.
• Additionally, the role may necessitate occasional standing, walking, and lifting of objects weighing up to 10 pounds.
• Fine motor skills and visual capability to operate a standard computer and handle detailed technical tasks are essential.
• We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role effectively.

Working Conditions:

• The IT Systems Integration Specialist at the company operates within a hybrid work environment, balancing time between a dynamic office setting and remote work capabilities that support both collaborative and independent tasks.
• This role demands keen adaptability to a fast-paced, deadline-driven atmosphere, necessitating efficient management of complex systems and processes.
• The successful candidate will seamlessly integrate acquired business information systems, ensuring cohesive functionality across data collection, conversion, processes, interfaces, and communication platforms, including hardware and infrastructure.
• Additionally, the position requires adept oversight of EDI functionality and inventory database connections, facilitating seamless operations across all business units.

Minimum Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field from an accredited institution.
• A minimum of 5 years of professional experience in IT systems integration or a related field.
• Proven expertise in data collection, data conversion, and interface processes to ensure seamless system functionality.
• Strong technical proficiency in master record database management and connection protocols.
• In-depth knowledge of communication systems, including hardware, telecommunication networks, and infrastructure integration.
• Effective problem-solving skills with a proven track record of diagnosing and resolving complex system issues.
• Strong verbal and written communication skills, with the ability to clearly convey technical information to stakeholders at all levels.
• Excellent project management skills with the capacity to oversee multiple projects concurrently and deliver results within established timelines.
• Proficiency in relevant programming languages and integration platforms/tools commonly used within the industry.
• Ability to work collaboratively in a team environment and support cross-functional initiatives.
• These qualifications are critical for ensuring the effective integration and functioning of business information systems within the company.

Preferred Qualifications:

• Advanced Technical Expertise: A bachelor's degree in Information Technology, Computer Science, or a related field is highly desirable. Extensive knowledge of enterprise-level IT systems and integration methodologies is preferred.
• Experience with EDI Functionality: Comprehensive understanding and hands-on experience in managing EDI systems and processes, emphasizing seamless cross-functional connectivity and data integrity.
• Proficiency in Database and ERP Systems: Expertise in database management systems, particularly those utilized within management frameworks, ensuring robust data connectivity and accuracy.
• Strong Analytical Abilities: Capacity to analyze and interpret complex data sets, enabling evidence-based decision-making and the structured design of integration solutions.
• Interpersonal and Communication Skills: Superior ability to communicate complex technical concepts to non-technical stakeholders effectively. Experience in cross-departmental collaboration to achieve consensus and drive project success.
• Problem-Solving Skills: A proven track record of identifying, diagnosing, and resolving intricate integration issues efficiently and effectively.
• Adaptability and Learning Agility: A demonstrated willingness to continuously update skills and knowledge in emerging technologies and integration practices to maintain a competitive edge.
• Incorporating these preferred qualifications will ensure the successful execution of the IT Systems Integration Specialist role within the company, facilitating seamless collaboration across business units and optimizing the organization's integrated systems framework.

Minimum Education:

• Bachelor's degree in Information Technology, Computer Science, or a related field from an accredited institution.

Preferred Education:

• A Bachelor's degree in Information Technology, Computer Science, or a related field is required; a Master's degree or relevant industry certifications is highly desirable.

Minimum Years Of Work Experience:

• The IT Systems Integration Specialist role necessitates a minimum of five years of relevant work experience in the integration of business information systems, ensuring seamless operation of data collection, conversion, and communication systems across various platforms and infrastructures.
• This role also requires extensive experience overseeing database connections for comprehensive business unit integration.

Competencies:

• Technical Proficiency: Demonstrates a high level of expertise in IT systems, data conversion, and integration of communication systems to ensure seamless operations across different platforms.
• Problem-Solving Skills: Exhibits strong analytical and critical thinking abilities to address and resolve complex issues related to system functionalities and integration challenges efficiently.
• Project Management: Displays effective project management capabilities, including planning, executing, and overseeing IT integration projects, ensuring timely delivery and alignment with strategic business objectives.
• Communication Skills: Possesses excellent verbal and written communication skills to articulate technical information clearly to stakeholders and collaborate effectively with cross-functional teams.
• Attention to Detail: Maintains meticulous attention to detail when managing EDI functionality and inventory database connections, ensuring accuracy and consistency in data management and system processes.
• Adaptability: Demonstrates flexibility and adaptability in responding to the dynamic business environment and evolving technological