Laundry Supervisor

Job Summary The Laundry Attendant is responsible for overseeing all Laundry Operations in the Laundry Department to include washing of all linens, organizing and folding linens. Qualifications High School diploma or equivalent and/or experience in a hotel or related field preferred. Experience in related position preferred. Physical Requirements Flexible and long hours sometimes required. Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Mental Requirements Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must maintain composure and objectivity under pressure. Job Description Essential Duties and Functions Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Exotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with Exotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Understand operation of washing machine and dryers. Load and unload washes according to standards. Wash and dry all dirty linens, towels, rags, etc. Sort all hotel linen according to type, color, size, etc. Pre-treat all stained linen before washing. Clean dryer filter daily and maintain all equipment as trained. Operate iron as per standard and ensure that it is shut off at the end of day. Sweep and mop laundry floors, storing all linens off the floor. Fold towels and linens. Oversee department to include scheduling and staffing. Marginal Duties and Functions Maintain clean work area. Attend meetings/training as required by management. Perform other duties as requested by management. #J-18808-Ljbffr