Senior Legal Onsite Service Specialist

Job Title

Location: Baltimore, MD Pay Rate: $19.46 - $20.00/hr Duration: Temp to hire Hours: 9:00am- 6:00pm

Summary:

This role is cross-functional with the primary responsibility being print production. In addition to print production, they will be working in the mail room, assisting with shipping/receiving as well as providing hospitality service. The worker will be processing and scanning mail, delivering mail, scanning in packages, and delivering packages. They will also run large print equipment if needed. The manager is primarily looking for a candidate with some background in print production, customer service skills, and professionalism.

Qualifications:

Requires high school diploma or GED and 1-2 years of related work experience. Minimum of 2 years experience in legal industry is highly desired. Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills. Some related copy job experience is preferred. Working knowledge of copier and other related equipment and repair is preferred. Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow. Requires knowledge and understanding of shipping/receiving procedures. Basic electronics knowledge is preferred. Possesses ability to work independently and flexibly to complete projects. Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. Possesses ability to comprehend instructions concerning mail delivery. Possesses troubleshooting and problem solving skills. Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. Possesses excellent customer relations skills and excellent verbal communication skills.

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.