Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of four. Before becoming a State Farm agent, I spent six years as a team member, gaining valuable experience serving customers and building strong relationships. I'm originally from New Orleans, graduated from the University of New Orleans, and enjoy golfing and traveling in my free time.

Being involved in the community is important to me. I'm an active member of the Lions Club and the local Chamber of Commerce, and I enjoy building relationships with the people and businesses in the community we serve.

Our agency offers PTO, a competitive bonus and commission structure, and licensing reimbursement. As a growing agency, we're committed to rewarding hard work and creating opportunities for team members to build successful careers.

Our culture is built on accountability, growth, and teamwork. I'm looking for someone who is goal-driven, gritty, and motivated to succeed. If you're willing to work hard, take ownership of your results, and grow alongside a fast-growing agency, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Tyler Johns - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.