Mailroom Associate

Mailroom Associate

Other Chicago, IL

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Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a Mailroom Associateto join ourFacilitiesteam in our Chicago office.

The Facilities Associate will be responsible for executing the daily operations of the mailroom at the company’s Chicago headquarters; and supporting various other Chicago facilities functions and projects. This is a fantastic opportunity for a take-charge, personable, reliable, and organized professional to make a meaningful impact on Smithbucklin’s Chicago office operations.

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

What You Will Do:

• Perform daily operations of the mailroom by sorting, delivering, and tracking mail and packages.

• Administer fulfillment of large shipments to and from client conferences in other cities.

• Assist with on-site client storage revenue-producing program, by tracking, retrieving, and distributing items.

• Perform facility-wide space inspections at regular intervals throughout the day to ensure condition standards are maintained.

• Assist with new employee orientation training to create awareness and education on mailroom processes and functions.

• Assist with the creation standard operating procedures to aid in the success of the Chicago headquarters, as needed.

• Work with facility vendors and partners to ensure consistency and timely deliveries.

• Assist with the execution of in-space company-wide events for employees, such as business meetings, training sessions, and socials.

• Deliver certified mail to the post office as well as return necessary paperwork to sender, as needed.

• Order and inventory mailroom materials for office needs.

• Restock facility kitchens and closets.

• Communicate facility/mailroom issues and suggestions with the Sr. Facilities Coordinator and/or the Facility Manager.

• Assist in the occasional moving of company and client physical property within the facility.

• Assist with the execution of in-space company-wide events for employees, such as business meetings, training sessions, and socials.

• Support other Chicago facility functions and projects, as requested.

Basic Qualifications:

• Ability to work on-site in our Chicago office, 5 days a week

• Well-organized with excellent multi-tasking abilities.

• Associates degree or higher in relevant field is preferred.

• Demonstrated ability for critical thinking.

• Strong communication and interpersonal skills.

• Strong orientation to providing excellent customer service.

• Ability to multi-task and address customers’ needs, facility issues and miscellaneous projects.

• Above average computer skills including Microsoft Office

• Possess a keen eye for detail.

• Comfortable with making reasoned judgement calls with respect to various areas of work.

• Ability to overhead lift and move physical property (subject to a not exceed 50lb limit per piece).

Preferred Qualifications:

• At least 1 year in customer service is desired, but not required.

Where Do You Fit?Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

The role is an on-site work environment with in-office days established as Monday through Friday. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines. Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $48,000.

Equal Employment OpportunityAt Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment. You must be authorized to work in the United States permanently.