Alterations Associate

Salary Range $26.92 - $33.65* Job Description WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all‑channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real‑estate assets. YOU WILL BE: The Alteration Staff will be part of the tailoring team, providing customer service and tailoring expertise as required. WHAT YOU WILL DO Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and tailor procedures. Utilize expertise to make alteration decisions during customer fittings. Focus all efforts on providing an exceptional customer experience. Maintain a clean and safe work environment. Support company/store and department initiatives. Perform ad‑hoc responsibilities as needed. Exhibit a strong ability to convincingly articulate perspectives. Demonstrate thought leadership with a quantifiable track record of delivering results in a large, complex organization. Generate a variety of problem‑solving approaches, including novel ideas. WHAT YOU WILL BRING Minimum 3 years’ fitting and tailoring experience in high‑end merchandise. Ability to fit and perform alterations on a wide range of garments. Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc. is desired. Ability to use all standard sewing, pressing & spotting equipment. Ability to use specialty machines: double‑blind, buttonhole, cover‑stitch, leather. Knowledge of the alterations industry, including fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE Opportunity to work in an innovative environment with a company experiencing transformational growth. Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer—from retail to distribution to digital or corporate. Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental). Ample employee discount. SALARY AND OTHER BENEFITS Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors. #J-18808-Ljbffr