Senior AR Credit & Collections Specialist

Position Overview:

The Senior Accounts Receivable Specialist is responsible for overseeing the full-cycle accounts receivable process, ensuring timely collections, accurate cash application, and strong customer account management. This role plays a key part in optimizing cash flow, reducing outstanding balances, and maintaining strong relationships with both internal stakeholders and external customers. The position requires a detail-oriented professional who can analyze aging reports, resolve discrepancies, and support continuous process improvements within the AR function.

Key Responsibilities:

• Manage the end-to-end accounts receivable process, including invoicing, cash application, and collections
• Monitor and analyze accounts receivable aging to ensure timely collection of outstanding balances
• Proactively follow up with customers on past due invoices and resolve payment discrepancies
• Investigate and resolve billing issues, short payments, and unapplied cash
• Reconcile customer accounts and maintain accurate AR records
• Collaborate with sales, customer service, and operations teams to resolve invoicing and payment issues
• Prepare and distribute regular AR aging reports and collection status updates to management
• Assist in establishing credit limits and reviewing customer creditworthiness
• Support month-end close activities, including AR reconciliations and reporting
• Identify opportunities to improve AR processes, controls, and cash flow efficiency
• Ensure compliance with company policies, internal controls, and accounting standards

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field preferred
• 4-7+ years of accounts receivable and collections experience
• Strong understanding of AR processes, cash application, and credit management
• Experience working with ERP systems (e.g., SAP, Oracle, NetSuite)
• Advanced Excel skills, including pivot tables and data analysis
• Excellent communication and interpersonal skills, with the ability to manage customer relationships effectively
• Strong attention to detail and problem-solving abilities
• Ability to prioritize and manage multiple deadlines in a fast-paced environment