Front Desk - Facilities Operator

Facilities Operator

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

The Facilities Operator serves as the primary front desk point of contact for the Liberty Lake site while supporting day-to-day facility operations, administrative processes, and supplier coordination. This role is critical in delivering a customer-centric workplace experience, ensuring smooth operations, and enabling collaboration across teams in a fast-paced technology environment within the Utilities & Energy sector. This position reports to the Facilities Manager and partners closely with Procurement, Finance and site leadership to support business operations with an accountable, agile, and innovative mindset.

Duties & Responsibilities:

• Serve as the primary, customer-focused point of contact for visitors, employees, and vendors, ensuring a welcoming and inclusive front desk experience
• Manage daily front desk operations including guest check-in, badging, and general inquiries with professionalism and authenticity
• Coordinate cafeteria-related services and vendor interactions, maintaining strong collaborative relationships
• Provide general office administration support including communications, supplies, and workspace readiness
• Plan and support meetings, events, and site communications in a collaborative and organized manner
• Create and manage Purchase Orders (POs), ensuring accountability and accurate tracking through completion
• Receive, reconcile, and process invoices; partner with Accounts Payable to resolve discrepancies efficiently
• Respond to system workflows in a timely and organized manner
• Process Capital Authorization Requests (CARs) and Service Job Contract (SJC) POs and invoices with attention to detail
• Support supplier onboarding, setup, and maintenance, ensuring compliance and strong vendor partnerships
• Partner with Procurement on Statements of Work (SOWs) and contracts to enable business continuity
• Maintain financial documentation aligned with company standards and regulatory requirements
• Provide dedicated operational and financial support to Real Estate leadership
• Coordinate facilities activities such as workspace setup, cubicle moves, and lab space adjustments with an agile approach
• Partner with internal teams to support building cleanups and material coordination
• Manage vendor relationships, including landscapers, janitorial services, shipping providers, and office suppliers, seeking innovative cost-saving opportunities
• Order and maintain inventory of janitorial and shipping supplies to support site operations
• Support compliance activities including permits, inspections, and safety requirements
• Identify and implement continuous improvement opportunities across facility services and operations
• Support sustainability initiatives through Envizi system updates and data tracking
• Assist with environmental and facilities reporting requirements as needed
• Collaborate across departments to provide operational and administrative support with an "assist wherever needed" mindset
• Contribute to continuous improvement initiatives that enhance efficiency, scalability, and the overall employee experience
• Perform additional duties as assigned in support of business needs

Required Skills & Experience:

• 2+ years of experience in facilities, administrative, or office operations roles
• Strong organizational and multitasking abilities with a high level of accountability and attention to detail
• Demonstrated customer-centric approach with excellent communication and interpersonal skills
• Ability to collaborate effectively with cross-functional partners including Facilities, Procurement, and Finance
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
• Ability to prioritize work, manage competing deadlines, and operate independently in a dynamic environment
• Strong problem-solving mindset with an agile and proactive approach to challenges

Preferred Skills & Experience

• Experience with procurement processes, including Purchase Orders and invoice management
• Familiarity with ERP or financial systems (e.g., Oracle)
• Experience supporting vendor management and supplier onboarding processes
• Exposure to sustainability reporting or environmental data tracking systems (e.g., Envizi)
• Experience in a technology-driven or Utilities & Energy environment
• Interest in continuous improvement, innovation, and process optimization within facilities operations

Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment. This is a safety sensitive role.

Benefits Info: This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. Liberty Lake, WA: The base salary is $15.86 $37.13

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at View phone number on click.appcast.io or email View email address on click.appcast.io.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: