Regional HR Consultant

Job Description

Job Description

Regional HR Consultant

Haven Health Care

Location: Mattoon, IL 61938
Salary Range: $62,000–$67,000 per year
Job Type: Full-time
Reports To: Chief Human Resources Officer (CHRO) and Vice President of Operations (VPO)

About the Role

Haven Health Care is seeking a proactive, hands-on Regional HR Consultant to provide human resources support, guidance, and oversight to assigned healthcare facilities throughout the region. This position partners closely with the Chief Human Resources Officer (CHRO), Vice President of Operations (VPO), facility Administrators, Business Office Managers (BOMs), and facility HR teams to promote consistent HR practices, regulatory compliance, employee engagement, and operational effectiveness.

The Regional HR Consultant serves as a key HR resource for facility leadership, supporting employee relations, recruitment, onboarding, retention, training, labor management, and HR compliance. This role requires regular facility visits, strong relationship-building skills, sound judgment, and the ability to balance strategic HR initiatives with day-to-day operational needs.

The ideal candidate is organized, solutions-oriented, and comfortable working across multiple locations in a fast-paced, long-term care or healthcare environment.

Key ResponsibilitiesRegional HR Support & Employee Relations

• Provide on-site and remote HR support to assigned facilities throughout the region.

• Serve as the primary HR contact for facility HR personnel, Business Office Managers (BOMs), Administrators, and other facility leaders.

• Conduct regular facility visits to assess HR compliance, employee relations concerns, workplace culture, and operational needs.

• Partner with facility leadership to address employee concerns, resolve workplace issues, and promote positive employee relations.

• Assist with progressive discipline, performance management, corrective action documentation, and employee terminations.

• Conduct or support workplace investigations under the guidance of the CHRO.

• Ensure consistent interpretation and application of company policies, procedures, and HR best practices across assigned facilities.

• Maintain accurate, timely, and confidential employee relations documentation and case files.

• Provide guidance on HR processes, documentation standards, and employment practices.

Onboarding, Training & Employee Development

• Support and promote best practices for onboarding, new-hire orientation, and offboarding at the facility level.

• Partner with facility leadership to ensure new employees receive a consistent and effective onboarding experience.

• Identify facility training needs and coordinate or deliver HR-related training for facility leaders and employees.

• Provide coaching and guidance to facility leaders on employee relations, documentation, policy application, and other HR matters.

• Support initiatives that strengthen employee development, communication, and workplace culture.

Recruitment, Retention & Employee Engagement

• Partner with facility leadership and recruitment teams to address staffing needs and improve hiring outcomes.

• Coordinate and participate in regional job fairs, college recruitment events, and community outreach initiatives.

• Develop and maintain relationships with CNA training programs, educational institutions, and other talent pipelines.

• Assist designated facilities with scheduling interviews for hourly positions, candidate follow-up, and recruitment coordination.

• Support employee engagement, satisfaction, appreciation, and retention initiatives across assigned facilities.

• Identify opportunities to improve the employee experience, reduce turnover, and strengthen workplace morale.

Labor Management & Scheduling Support

• Provide labor management support in partnership with Labor Management Consultant, who will provide oversight, direction, and guidance.

• Review facility master schedules against open positions to identify staffing gaps and inconsistencies.

• Compare scheduled staffing needs and open shifts with ATS to support accurate position tracking and staffing visibility.

• Assist designated facilities with hourly candidate interview scheduling and follow-up in collaboration with the recruitment team.

• Communicate identified scheduling and staffing discrepancies to the appropriate facility leaders and support timely resolution.

HR Audits, Compliance & Reporting

• Conduct and support HR compliance audits across assigned facilities.

• Review Illinois Department of Public Health (IDPH) Health Care Worker Registry (HCWR) requirements and background screening documentation.

• Assist with Office of Inspector General (OIG) exclusion checks and related compliance documentation.

• Audit licensed staff records to support accurate and current credential documentation.

• Conduct Paycor HRIS employee file audits to ensure personnel records are complete, accurate, and up to date.

• Identify compliance gaps, communicate findings, and follow up with facility leadership on corrective actions.

• Support consistent recordkeeping and compliance practices across the region.

Healthcare Academy Administration

• Review Healthcare Academy student records to identify and resolve duplicate profiles.

• Generate reports to support training oversight, tracking, and compliance.

• Audit the integration between Paycor and Healthcare Academy to verify that new hires and terminated employees are accurately reflected in the system feed.

• Follow up on discrepancies to help ensure employee training records and system access remain current.

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• Equivalent relevant education and experience will be considered.

Experience

• Minimum of 4 years of Human Resources generalist experience.

• Experience supporting multiple facilities, locations, or field-based operations required.

• Experience in long-term care, skilled nursing, senior living, or another healthcare setting required.

• Experience with employee relations, investigations, corrective action documentation, recruitment, onboarding, and HR compliance.

• Familiarity with HRIS platforms and employee file audits preferred.

• Experience with Paycor, Apploi, Healthcare Academy, or similar systems is a plus.

Knowledge, Skills & Abilities

• Strong knowledge of HR practices, employee relations, and personnel documentation.

• Ability to apply policies consistently while exercising sound judgment and discretion.

• Excellent written and verbal communication skills.

• Strong organizational skills and attention to detail, particularly with audits, reporting, and compliance documentation.

• Ability to build effective working relationships with facility leadership and employees at all levels.

• Ability to manage multiple priorities, work independently, and meet deadlines across several locations.

• Ability to handle sensitive employee information with confidentiality and professionalism.

• Proficiency with Microsoft Office and the ability to learn and navigate HRIS, scheduling, recruitment, and training systems.

• Willingness and ability to travel regularly to assigned facilities throughout the region.

Compensation & Benefits

Haven Health Care offers a competitive salary and a benefits package designed to support employee well-being and work-life balance.

• Annual salary: $62,000–$67,000, based on qualifications and experience.

• Health insurance

• Dental insurance

• Vision insurance

• 401(k) retirement plan

• Paid vacation

• Paid sick time

• Paid holidays

• Employee discount program

Join the Haven Health Care Team

At Haven Health Care, the Regional HR Consultant plays an important role in supporting our facility teams, strengthening our workplace culture, and helping ensure our employees have the resources and guidance they need to succeed.

If you are a hands-on HR professional who enjoys building relationships, solving problems, supporting healthcare teams, and improving HR practices across multiple locations, we encourage you to apply.

Apply today to join Haven Health Care and make a difference across our regional teams!