Service Excellence Manager: Quality Insight & Leadership
Charles Schwab
Charles Schwab is seeking a Service Excellence Manager to act as a trusted quality consultant for the Service Leaders, leveraging data to drive improvements in client experiences. You will shape segment-specific quality priorities, coach leaders, and translate insights into actionable coaching and education, aligning with enterprise goals and service standards. The role requires executive communication and cross-team collaboration in a collaborative, in-office environment. #J-18808-Ljbffr Charles Schwab
Vacancy posted 3 days ago
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