Operations associate

Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

About the Role

Neir’s Tavern is seeking a motivated and dependable Restaurant Operations Associate to support daily business operations, executive administration, guest experience, and community engagement efforts. This role is ideal for someone who enjoys a fast-paced environment and can transition seamlessly between office administration, restaurant operations, and brand support responsibilities.

Your mission will be to maximize the productivity of the CEO and management team by assisting with administrative, operational, and hospitality-focused tasks that help keep the business running efficiently.

This is a hands-on position with growth opportunities for candidates interested in hospitality management, operations, marketing, and business development.

Responsibilities

I. Executive Support & Administration

Assist the CEO with scheduling, prioritizing appointments, and coordinating travel logistics including flights, hotels, and transportation

Digitize and organize office files and company records

Manage incoming mail and assist with inventory and supply ordering

Execute daily and weekly End of Day reporting to keep leadership informed on project progress and outstanding tasks

Support administrative projects and operational tracking

II. Daily Restaurant Operations

Follow company SOPs and operational checklists to ensure consistency and quality standards

Conduct internal health inspection audits and monitor daily checklist completion

Serve as the primary point of contact for contractors, repairs, and maintenance scheduling

Support front-of-house operations during busy periods or large events, including:

Guest relations

Hosting

Clearing tables

Answering phones

Assisting service staff when needed

Assist management with operational projects and miscellaneous tasks as needed

III. Brand Growth & Community Engagement

Provide administrative support for loyalty club and community engagement programs

Assist with monitoring member engagement and customer outreach

Capture content during shifts and help schedule social media posts to support the brand’s digital presence

Lead or assist with historical tours when necessary

Follow up on sales leads and community partnerships

Qualifications

Strong organizational and communication skills

Ability to multitask and adapt in a fast-paced environment

Positive attitude and team-oriented mindset

Comfortable interacting with guests and vendors professionally

Basic computer and administrative skills required

Hospitality, restaurant, customer service, or office experience is preferred but not required

Compensation & Perks

Full-Time Position (36–40 hours per week)

Entry Level: $20–$23 per hour depending on experience

Comped daily meals

Overtime opportunities available

Performance bonus eligibility after 6 months if company goals are met

Growth opportunities within operations and management

About Us:

NEIRS TAVERN INC has been a beloved establishment in Woodhaven, NY for years, known for its welcoming atmosphere and exceptional service. Our customers appreciate our commitment to quality, and our employees enjoy being part of a fun, supportive team that values hard work and dedication.