Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Pay varies based on experience. OVERNIGHT SHIFT COMPETITIVE DIFFERENTIAL PAY

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k with matching contributions

• Paid time off equal to 2% of gross earnings

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_DD52A5B3-0867-4D7C-A8F9-41859EA4B6B3_13417

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Atlanta, GA vacancy
  • $10 per hour

     ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Hourly pay
    Full time
    Part time
    Local area

    McDonald's

    Decatur, GA
    2 days ago
  •  ...launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens...  ...or kid-at-heart. Position Summary  The Experience Lead is a hands-on, guest-facing floor leader who helps bring the Sloomoo experience... 
    Suggested
    Hourly pay
    Work at office
    Shift work

    Sloomoo Institute LLC

    Atlanta, GA
    21 days ago
  •  ...Stonebridge Companies is seeking a Front Office Manager for JW Marriott Atlanta Downtown. You will oversee guest reception, reservations, and telephone services, ensuring high guest satisfaction and efficient operations. The role partners with the General Manager to... 
    Suggested

    Stonebridge Companies

    Atlanta, GA
    1 hour ago
  •  ...Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and a memorable guest experience. You will lead a team, maintain service excellence, and drive financial performance while upholding hospitality standards.... 
    Suggested

    Benihana - Atlanta I

    Atlanta, GA
    2 hours ago
  • $150k - $180k

     ...Job Description: Experience Strategy Lead At MSQ DX, we help complex organizations create smarter digital products and experiences that deliver meaningful customer and business impact. Our teams bring together strategy, technology, design, data, and AI-enabled approaches... 
    Suggested
    Remote work

    Jobleads-US

    Atlanta, GA
    3 days ago
  •  ...MSQ DX is a trailblazing experience design and technology consultancy that helps complex organizations build smarter digital products with measurable impact. As Experience Strategy Lead, you will turn insights into direction, run client workshops, shape roadmaps, and... 

    Jobleads-US

    Atlanta, GA
    3 days ago
  •  ...Customer Experience Coordinator We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed... 
    Weekend work
    Afternoon shift
    Early shift

    OkWhen

    Atlanta, GA
    14 hours ago
  •  ...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction... 
    Remote work
    Work from home
    Flexible hours

    Nexora Talent

    Atlanta, GA
    1 day ago
  •  ...competitive wages, hotel discounts, and so much more! The Guest Service Manager leads front desk and guest service operations, ensuring guests...  ...least three associates. ~2+ years of service industry experience. ~ Strong leadership, communication, organization, and... 
    Daily paid
    Full time
    Flexible hours
    Night shift

    LBA Hospitality

    Atlanta, GA
    26 days ago
  • $17 per hour

     ...Customer Experience and Front Desk Agent The SwemSchool is seeking a highly organized and detail-oriented individual to join our team as a Customer Experience and Front Desk Agent. The SwemSchool provides the life-saving skill of swimming to youth and adults in metro... 
    Hourly pay
    Contract work
    Part time
    Remote work
    Shift work
    Day shift
    Afternoon shift

    SwemKids International, Inc.

    Decatur, GA
    3 days ago
  • $15.2 per hour

     ...Full-Time Customer Experience Lead If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead! As a Customer Experience Lead, you'll play a key role in delivering a... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift

    Burlington Stores

    Atlanta, GA
    4 hours ago
  •  ...Remote Customer Experience Coordinator Remote Flexible Schedule Training Provided Were looking for organized customer-focused individuals to help support clients throughout the planning and service process. As a Remote Customer Experience Coordinator youll... 
    Full time
    Remote work
    Flexible hours

    Travelwmissy

    Atlanta, GA
    1 day ago
  •  ...Guest Services / Front Desk Supervisor Our Culture: We are a highly entrepreneurial company limited only by our imagination...  ...thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and... 
    Local area
    Flexible hours
    Shift work

    Fairfield Inn and Suites Nashville Gulch

    Decatur, GA
    2 days ago
  •  ...Lead Product Experience Strategist: Location: Charlotte, NC Hybrid (3 days/week onsite) Duration: 12 Months plus Experience: 10+ years total; 7 10+ years relevant experience Please share your updated resume with me at ****@*****.*** Role Overview... 
    3 days per week

    Openkyber

    Atlanta, GA
    2 days ago
  • $1,600 - $2,000 per week

     ...with strong diagnostic skills, a passion for craftsmanship, and experience working on European vehicles such as BMW, Mercedes-Benz,...  ...with us. Why Technicians Choose Main Street Auto Industry-Leading Pay earn what you're worth $1600-$2000 paid weekly MondayFriday... 
    Weekly pay

    Main Street Auto

    Atlanta, GA
    4 hours ago
  •  ...Ulta Beauty is seeking an Experience Manager in Dunwoody, GA to lead a diverse team of stylists, estheticians, and guest coordinators. You will drive top-line sales growth across services, boutiques, and retail while delivering an exceptional guest experience. Responsibilities... 

    Ulta

    Dunwoody, GA
    2 hours ago
  • $13 - $17 per hour

     ...and giving our customers an unforgettable experience. You'll wear many hats, but your top...  ...every customer like family. As a Shift Lead, you'll play a key role in ensuring the store...  ...procedures. Communicate clearly with guests and teammates to ensure a smooth, seamless... 
    Flexible hours
    Shift work

    Swig

    Atlanta, GA
    4 days ago
  •  ...the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer...  ...you have... ~1+ years customer service or retail leadership experience ~ Experience with Microsoft Office, Google applications, computer... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift
    Weekday work

    Crate and Barrel

    Atlanta, GA
    4 days ago
  • $18 per hour

     ...leaders who set the tone for every shift. You'll lead by example, work side-by-side with your team, and ensure every guest walks out impressed. If you thrive in...  ..., accurate service and create a great guest experience every time ~ Coach, support, and... 
    Hourly pay
    Flexible hours
    Shift work

    Five Guys

    Atlanta, GA
    3 days ago
  • $18 per hour

     ...Shift Lead Decatur, GA 6024 Covington Highway, Decatur, Georgia 30035 Full-Time...  ...expectations, deliver an extraordinary customer experience, and provide an exceptionally clean car—...  ...clean, and friendly experience for every guest remains essential, the primary focus of... 
    Hourly pay
    Full time
    Shift work

    Big Dan's Car Wash

    Decatur, GA
    3 days ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...values: Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA - Cinco Ranch

    Atlanta, GA
    2 days ago
  •  ...Leader is an integral part of the day-to-day operations of their shift. The associate is tasked with leading the staff as well as creating a positive experience for every guest that will keep them coming back time and time again. The shift leader works under the supervision... 
    Shift work
    Day shift

    The Cookie Place, Inc.

    Atlanta, GA
    3 days ago
  •  ...the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer...  ...if you have... 1+ years customer service or retail leadership experience Experience with Microsoft Office, Google applications, computer... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift
    Weekday work

    Crate&Barrel

    Atlanta, GA
    2 hours ago
  •  ...Shift Lead Are you looking for an entry-mid level job in the restaurant industry that...  ...or asked to perform. Education and Experience Requirements: Must be at least 21 years...  ...Customer Focused - Recognizes the guest as the primary focus and acts accordingly... 
    Work at office
    Flexible hours
    Shift work
    Night shift

    Krystal

    Atlanta, GA
    14 hours ago
  • $16 per hour

     ...also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for...  ...incredible customer service and quality products to all of our guests throughout their experience within our bakeries• Support store leadership by... 
    Hourly pay
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Insomnia Cookies

    Atlanta, GA
    3 days ago
  • $15 - $16 per hour

     ...Team Lead CircusTrix, LLC dba Sky Zone (Defy/Rockin' Jump) Full-time or Part-time...  ...their work, schooling, or extracurricular experiences. ~ Minimum of 6 months of work...  ...departments (by creating memorable moments for our guests, providing guests with information, and... 
    Full time
    Part time
    Work experience placement
    Shift work
    Night shift
    Weekend work

    Sky Zone

    Atlanta, GA
    3 days ago
  •  ...policies, and delegating work. Expected to lead by example by providing exemplary service...  ...the staff and ensuring a memorably good experience for customers. Assists with monitoring...  ...as pleasurable as possible; responds to guest feedback, including complaints/problems.... 
    Full time
    Local area
    Shift work
    Afternoon shift

    This Is It! BBQ and Seafood

    Decatur, GA
    2 days ago
  •  ...others? Or love being in the limelight? Our Guest Service Expert is responsible for...  ...them with authentic, positive and genuine experiences. In this role, you will spend more time than...  ...motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the... 
    Shift work
    Night shift
    Weekend work

    Wingstop

    Decatur, GA
    1 day ago
  •  ...DESCRIPTION Job Purpose Shift Leads serve as the Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help...  ...Is responsible for product and Guest Service experience Ensures Guests purpose is met when smoothies are... 
    Shift work

    Smoothie King

    Atlanta, GA
    3 days ago
  •  ...Hospitality is seeking a dependable Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk...  ...detail, and a proactive approach. Prior front desk or hospitality experience is preferred, and a strong commitment to professional, customer... 
    Night shift
    Afternoon shift

    Concord Hospitality Brand

    Atlanta, GA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!