Client Support

Client Support Specialist

All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The client support specialist is vital to ensuring client needs are met and improving the treatment atmosphere of ATR. Their primary function is to help the day-to-day operations, logistics, and programming of ATR run smoothly, and provide recovery support to program participants.

This position is second shift with hours on Monday - Friday from approximately 2pm - 10pm.

General responsibilities and requirements:

• Must have a valid Kentucky driver's license.
• Participate in all necessary staff meetings.
• Be proficient in all ATR rules, policies, and procedures.
• Model servant leadership.
• Operate with integrity in all circumstances.
• Communicate effectively and be responsive to verbal and written correspondences.
• Knowledge of local resources, the recovery community and service access.
• If necessary, fill in for team members who are absent to cover APSS billable services.
• Maintain all pertinent ATR records as per policy and regulations.
• Maintain all required personal certifications and required training.
• Ability to educate and coach clients in all aspects of client house rules.
• Perform 30-minute walk throughs and head counts. To be performed daily.
• Transport clients to and from community engagements, pick up and transport new intakes as needed
• Maintain daily updated dorm list.
• Ensure that all clients attend all prescribed programming
• Be primarily responsible for meeting the needs of the clients.
• Ensure shift reports are completed daily, and the previous shift report is filed accordingly after review.
• Administer drug screens, room checks, body and belongings search as needed.
• Facilitate structured activity groups for residential clients in ATR program.
• Work with clinical staff and treatment team to gauge client needs and progress in the program.
• Any other task assigned by immediate supervisor

Background/Education:

• Current APSS certification preferred/willingness to gain APSS certification within first 90 days of employment
• 1 year of previous experience as an APSS.
• High school diploma or GED.
• 12 months working with SUD treatment preferred